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Supporter timezone: Asia/Karachi (GMT+05:00)
Tagged: Compatibility
This topic contains 2 replies, has 0 voices.
Last updated by Waqas Bin Hasan 2 hours, 17 minutes ago.
Assisted by: Waqas Bin Hasan.
Author | Posts |
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December 5, 2024 at 9:36 am #16480618 | |
Dimitri |
Background of the issue: Previous ticket closed and not sovled Symptoms: Questions: |
December 9, 2024 at 11:03 am #16492159 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hi, Thank you for contacting the support. Can you please recheck with GFML 1.8.2 (latest - https://wpml.org/download/gravityforms-multilingual/?section=changelog) also? And see if it helps fixing the issue. Like you mentioned you checked with 1.8.0, so may be trying the latest one may help resolve the problem. Please let me know and I'll try my best to help you further on the matter. Regards. |
December 16, 2024 at 9:23 am #16516364 | |
Dimitri |
Hello regards |
December 16, 2024 at 12:24 pm #16517290 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for the updates. I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated. Your next answer will be private, to share this information safely. Also provide detailed steps to reproduce the issue and links to pages in the admin and on the frontend. IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also. See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security. |
December 17, 2024 at 12:01 pm #16521538 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for the updates. I am working on this and 'll get back to you as soon as I find something or have a solution. |
December 18, 2024 at 10:09 am #16525096 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for your patience and cooperation. I was able to reproduce and observe the issue in your test site. I'm preparing to reproduce this in another environment for escalation and 'll update you accordingly. |
December 18, 2024 at 6:54 pm #16527293 | |
Dimitri |
You need to activate a child theme and insert the following function in functions.php file. // My custom functions add_filter( 'gform_review_page', 'add_review_page', 10, 3 ); function add_review_page( $review_page, $form, $entry ) { // Enable the review page $review_page['is_enabled'] = true; if ( $entry ) { // Populate the review page. $review_page['content'] = GFCommon::replace_variables( '{all_fields}', $form, $entry ); } return $review_page; } |
December 19, 2024 at 11:26 am #16529761 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for your patience and cooperation. Yes I used the same code and was able to reproduce the issue in a fresh sandbox site. I've escalated the matter to our compatibility team for further investigation. I'll update you as soon as I hear back. |