I have some Custom HTML fields that need different HTML code depending on the language

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needed assistance in identifying the correct Custom Field description to manage translations in the WPML > Settings > Custom Fields Translation area.
Solution:
1. We recommend setting the custom field preference to "Copy Once" in WPML > Settings > Custom Fields Translation, then manually translating the post and HTML code using the WordPress editor.
2. To find the field ID:
- If the client created the field, it is the field ID.
- If it is part of a theme or plugin, the client should contact the support of the respective theme or plugin to obtain the field ID.
- Alternatively, the client can use the browser's Inspect tool to locate the field ID through the HTML elements.

For further guidance, please refer to our documentation:

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket with us for further assistance.

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This topic is split from https://wpml.org/forums/forum/english-support/

Tagged: Documentation request

This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 3 months ago.

Assisted by: Long Nguyen.

Author	Posts
March 4, 2024 at 3:45 am #15367474
markusL-48	Hi, I have the following questions: 2) I have some Custom HTML fields that need different HTML code depending on the language. Where can I apply these changes? Thank you very much for your feedback. With my best Regards Markus Lutz
March 4, 2024 at 4:08 am #15367478
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Markus, Here is the second ticket. If you want to have a different custom HTML per language, I suggest you go to WPML > Settings > Custom Fields Translation > Set the field preference to "Copy Once" and translate the post and HTML code manually with WordPress editor. Refer documentation https://wpml.org/documentation/getting-started-guide/translating-custom-fields/ https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/ Looking forward to your reply. Thanks
March 4, 2024 at 2:00 pm #15370002
markusL-48	Hy Long Thank you for your feedback. Now my question is how can I find the correct Custom Field description to know which field I have to find in the WPML > Settings > Custom Fields Translation area? Thank you for your feedback. Best Regards Markus
March 5, 2024 at 1:16 am #15372442
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, If you create the field on your own, it is the field ID. If it is an option of the theme or a plugin, you can ask their support to get the field ID. Or you can use the Inspect tool of the browser to find it through the HTML elements. If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ Looking forward to your reply. Thanks