Background of the issue:
I am trying to crop featured images on my WordPress site using WPML. The issue can be seen on this page: hidden link. I expected the cropping to be shown on translated blog pages, as they do on the original blog page.
I had an earlier ticket that has since been deleted where the last word was that a fix was scheduled for WPML 4.7. I am currently running 4.7.3. I originally reported this issue over 2 years ago.
Hello. For what it is worth, I did not manage to reproduce this from the front end of 2020 or 2025. However, you can see the difference in cropping from the thumbnail in the media library in the dashboard regardless of theme.
I can share login information to a staging site. Do you have a secure method that I can use?
before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.