[Waiting for user feedback] Import deletes wpml translation of products
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Background of the issue:
I am trying to import products using WP All Import on my site hidden link. I want the import process to recognize products by SKU, but it seems to be searching by name instead.
Symptoms:
The import process deletes products in other languages that are translated through WPML, while the original language products remain unaffected.
Questions:
Why does the import process delete translated products when using WP All Import with WPML?
How can I ensure that the import process recognizes products by SKU instead of by name?
Welcome to the WPML support forum. Before passing this thread to my colleague, I would like to share some suggestions and possible solutions for the issues you mentioned.
We hope you are following the steps described in this doc to import the products:
Please upgrade to the latest version of WPML (4.7.2 series) after a full site backup {mandatory}. You may have to visit Plugins>>Add New>>Commercial tab and click on the *Check for updates* button to get the WPML automatic upgrade links of the latest version. This step will help us refresh the installer caches.
Then, clear all caches and make sure the bug exists while importing the products.
