Impossible to complete translation

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Supporter timezone: Asia/Jerusalem (GMT+02:00)

Tagged: ATE

This topic contains 7 replies, has 2 voices.

Last updated by jacquesv-5 18 hours, 11 minutes ago.

Assisted by: Itamar.

Author	Posts
November 3, 2024 at 7:38 pm #16358044
jacquesv-5	Background of the issue: I used the usual automatic translation process from French to English for the post hidden link. I reviewed all the translations. Symptoms: The translation shows 99% completion and refuses to save as 100%, presenting it as incomplete. My post is not published in English. Questions: What can I do to complete the translation to 100% and publish my post in English?
November 3, 2024 at 7:49 pm #16358401
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, Can you please give me access to your site so I can see and investigate this problem? If you need further help with this, please share the access details to your site with me. I'm enabling a private message for the following reply. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - - Please backup the site files and database before providing us access. -- -- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.-- Regards, Itamar.
November 3, 2024 at 8:43 pm #16358422
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, You are not using the default login page for your site. It is not: hidden link, because I'm getting the following message. La page de connexion a été déplacée, utilisez la bonne URL pour vous connecter. Please send me the correct login link to your site. I'm enabling a private message for the following reply. Regards, Itamar.
November 4, 2024 at 9:24 am #16359587
jacquesv-5	Hello, Were you able to connect using the new login I gave you? Thanks Jacques
November 4, 2024 at 11:01 am #16360349
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, Jacques. I'm sorry, but I'm still getting the same message. Please see the attached screenshot. This means a plugin is probably changing the default WordPress login page (wp-login.php) to something else. This is usually done for security purposes. Please disable this feature or share the correct login address with me. I'm enabling a private message for the following reply. Regards, Itamar.
November 5, 2024 at 8:36 am #16364780
jacquesv-5	Hi Itamar, Is it okay to connect with my website as an admin now? Best regards Jacques
November 5, 2024 at 1:16 pm #16366863
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, Jacques. Yes, I was able to connect to your site now. I also solved this problem. The English page is translated now. You can see it here. hidden link The problem seems to be with the new version of the Advanced Translation Editor. I needed to switch to the previous version before completing the translation. To switch the Translation Editor version, press the gear icon and change it in the pop-up window. Please see the attached screenshot. Your site now uses the older version, but there is no problem with this. In the same way, you can switch back to the newer Advanced Translation Editor. I'm escalating this issue to our second-tier supporters so they can investigate why this happened. P.S. The English was in draft mode, so I published it. Regards, Itamar.
November 5, 2024 at 1:26 pm #16366937
jacquesv-5	Hi Itamar, Thanks for your assistance. Should I keep the temporary admin authorization to WPML for the second-tier supporter? Or can I delete it for the time being? Will the second-tier supporter inform me when the PB will be solved so that I can know when I'll be able to use the newer version? Best regards Jacques