Invoice tab is empty

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Supporter timezone: Pacific/Easter (GMT-05:00)

Tagged: Bug

This topic contains 5 replies, has 2 voices.

Assisted by: Ilyes.

Author	Posts
January 10, 2024 at 2:13 pm
suzannaS	I'm unable to download the credit invoices from my website
January 10, 2024 at 3:14 pm
January 10, 2024 at 7:41 pm #15171405
Ilyes Supporter Languages: French (Français ) Timezone: Pacific/Easter (GMT-05:00)	Hello again, It turns out I would need a copy of your site to run locally, I would like to get your consent to download a copy of your site and please share with me the access to your admin dashboard as the login URL you previously shared is no longer valid. Thank you,
January 13, 2024 at 4:46 pm
January 15, 2024 at 8:27 pm #15186995
Ilyes Supporter Languages: French (Français ) Timezone: Pacific/Easter (GMT-05:00)	Hello, Thank you for the access, Your backups keeps getting stuck when I run them locally, I will try with another method and keep you updated, Best,
January 17, 2024 at 4:46 pm #15196248
suzannaS	Thanks, just let me know if you need anything else from my side!
January 28, 2024 at 7:38 pm #15234835
suzannaS	Hi Guys... any progress on this?
January 28, 2024 at 8:31 pm #15234874
Ilyes Supporter Languages: French (Français ) Timezone: Pacific/Easter (GMT-05:00)	Hello, Actually yes, it turns out to be a general issue related to a number limit on how many invoice can the tab load, Long story short, it was escalated to our developers and a fix should be implemented soon, I will get back to you once I get more information on this, Best,