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Supporter timezone: Europe/Kyiv (GMT+02:00)

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This topic contains 5 replies, has 1 voice.

Last updated by Andrey 10 hours, 44 minutes ago.

Assisted by: Andrey.

Author Posts
February 10, 2025 at 5:21 pm #16688453

luis-eduardoM

Background of the issue:
I am trying to show my website in Spanish on the front end. Even though it has been translated, the translation does not show when you change the site to English. Link to a page where the issue can be seen: hidden link

Symptoms:
The website is in English without any translation, even though it was expected to be in Spanish.

Questions:
Why is the translation not showing on the front end?
How can I ensure the website displays in Spanish as expected?

February 10, 2025 at 7:57 pm #16689467

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

While one of my teammates takes care of your ticket, I will provide you with the first debugging steps.

Please try to update the page translation. To do so, please modify the original page slightly, save it, navigate to the WPML translation editor, and complete the translation.

February 13, 2025 at 4:04 pm #16703689

luis-eduardoM

This solution did not work. Are there any other alternatives?

February 13, 2025 at 4:56 pm #16703892

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Please update your WPML plugin and add-ons to the latest version, 4.7.0, to benefit from the latest bug fixes and improvements. This may not necessarily resolve your problem; however, we need to work on the newest code available to troubleshoot the issue best.

You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/

If you do not see the updates, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab.

Please remember to backup your database before you proceed.

Let me know if the issue persists after an update has been done.

February 13, 2025 at 9:18 pm #16704504

luis-eduardoM

All of them seem to be updated.

Screenshot 2025-02-13 at 10.17.43 pm.png
Screenshot 2025-02-13 at 10.17.33 pm.png
February 14, 2025 at 9:54 am #16705586

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.