Background of the issue:
I am developing a site and trying to translate several pods with various fields using WPML. I have read that WPML supports pods translation with the regular editor.
Symptoms:
I can only translate text fields and the WYSIWYG editor field, but not checkboxes or other fields.
Questions:
What am I missing in translating pods with fields like checkboxes using WPML?
While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly.
1) In order to expedite handling your support requests, can you please share WPML support debug information from your site.
- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page. - Once on the “debug information” page, select the entire content of the text box and copy it. - Now go back to our support forum, find debug information box and paste it.
More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/
2) It is most likely that they are set as COPY, and not meant to be translated. Go to WPML > Settings > Custom Fields Translation to double-check the settings for your custom fields. (Note, WPML will only find the fields to offer settings where there is stored data for the custom field. It's not enough just to register a custom field in Pods, you must also save some content so that WPML can detect the field from the entries in wp_postmeta.)
Hi Drazen,
the fields were set as "translatable" (see screenshot) and I've also tried "copy once".
I've tried both the WP editor and the Advanced Translation Editor - in the ATE the fields are actually translatable but they are not shown in the translated product page.
Best,
Philipp
Thank you for the updates. Please fill in the private details fields after a full site backup{mandatory}. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies.
Thank you for the details and login information. We will test it further. Please allow me to make a copy of your site using the Duplicator plugin (https://wordpress.org/plugins/duplicator/) for debugging the issue on our local server (in case of escalation).
This looks like a compatibility issue. So I am consulting with our team for an expert opinion. We will get back to you as soon as possible. Please wait.
