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Last updated by Lucas Vidal de Andrade 1 day ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
February 13, 2025 at 1:44 pm #16702775

kappnerC

Background of the issue:
I am trying to register my site using WPML. The issue occurred while attempting to access the Installer System Status. Here is the link to the page where the issue can be seen: hidden link

Symptoms:
I encountered a 'Code 0: cURL error 28' and saw two X marks instead of the expected Installer System Status ability to connect.

Questions:
How can I resolve the cURL error 28 when registering my site?
What do the two X marks indicate in the Installer System Status?

February 13, 2025 at 7:40 pm #16704322

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey,

Can you please share website access?

The required fields can be found below the comments section. The information you enter is private, i.e. only you and I can see it and have access to it.

I may need to replicate your website locally. To do this, I need to temporarily install a plugin called "Duplicator" or "All in One WP Migration" on your website. This will allow me to create a copy of your website and content. Once the issue is resolved, I will delete the local website. Let me know if this works for you.

IMPORTANT

Please make a backup copy of the site files and database before giving us access.

- If you do not see the wp-admin/FTP fields, this means your post and site login details are being made PUBLIC. DO NOT post your website details if you do not see the required wp-admin/FTP fields. If you do not, ask me to enable the private box. The private box looks like this:

hidden link