Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
You redesigned your website and noticed that the secondary language version (English) of the ticket site has been directly edited in Elementor, differing from the primary language layout (Danish). The English version does not match the layout of the Danish version after direct edits were made in Elementor.
Solution:
If you're experiencing this issue, we recommend trying to make a small change to the original page and then translating it in the WPML translation editor. This should apply the original layout to the translation after saving it. If you directly added translations to Elementor for the secondary language, consider moving them to the WPML translation editor. Alternatively, you can edit the layout directly in Elementor for the secondary language. For guidance on translating an Elementor website with WPML, visit How to Translate an Elementor Website with WPML.
Another option is to switch to the secondary language, move the page to the trash, and then permanently delete it from the Trash page for that language. For more details on this process, visit How to Delete the Translation of a Page.

If these solutions do not resolve your issue or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 3 replies, has 2 voices.

Last updated by Andrey 6 months, 2 weeks ago.

Assisted by: Andrey.

Author Posts
May 30, 2024 at 9:02 pm #15690194

dennisB-32

Background of the issue:
I redesigned my website and noticed that the secondary language version (English) of the ticket site has been directly edited in Elementor, differing from the primary language layout (Danish).

Symptoms:
The English version of the site does not match the layout of the Danish version after direct edits were made in Elementor.

Questions:
How can I reset the English version of the site to use the Danish layout without losing any other data?
What steps should I follow to ensure the secondary language aligns with the primary language layout in WPML?

May 30, 2024 at 9:47 pm #15690229

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

There is no button to reset the layout. I assume that if you make a small change to the original page and start translating it in the WPML translation editor, the layout from the original should be applied to the translation after saving it. If you directly added translations to Elementor for the secondary language, you might need to move them to the WPML translation editor.

Alternatively, you can directly edit the layout in Elementor for the secondary language.

How to Translate an Elementor Website with WPML
https://wpml.org/documentation/plugins-compatibility/elementor/

June 2, 2024 at 8:47 am #15695229

dennisB-32

Hi Andrey
Is it possible to delete the translated page completely, and translate again?

The problem is, that the design of that page has been edited directly on the secondary language. And now the redesign of the site doesn't apply on two pages because of this.

There must be an easier way to get around this. I'll be OK translating these two pages again - as long as I don't loose translations on all of the site.

June 3, 2024 at 10:35 am #15697444

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for your feedback.

Yes, you can switch to the secondary language and move the page to the trash. After that, go to the Trash page for that language and use the Delete Permanently option.

For more details, please visit: https://wpml.org/faq/how-to-delete-the-translation-of-a-page/.

Let me know how it goes.