Syncronise Product Taxonomy

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Supporter timezone: America/New_York (GMT-04:00)

Tagged: Account Issues, Exception

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Last updated by Lauren 1 day, 3 hours ago.

Assisted by: Lauren.

Author	Posts
April 4, 2025 at 3:06 pm #16898189
cristianS-23	Background of the issue: I am trying to synchronize taxonomies using WPML. The issue can be seen on this page: hidden link. Symptoms: The expected outcome was not achieved, but no specific error or unexpected behavior was described. Questions: How can I successfully synchronize product taxonomies using WPML?
April 4, 2025 at 4:18 pm #16898502
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Please let me know if running the sync in the Troubleshotting -> Clean Up section resolved the issue for you.
April 6, 2025 at 6:24 am #16900733
cristianS-23	Good morning, I have tried this, and then tried to re-sync, and it still gets stuck at some point. It just cannot finish the sync
April 8, 2025 at 12:46 pm #16909416
cristianS-23	Hello, Is there any updates? As it's quite urgent due to variations not working for translated pages. Regards,
April 9, 2025 at 2:08 am #16911211
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Our Debugging Procedures I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - Please make a backup of site files and database before providing us access. - If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
April 9, 2025 at 5:46 pm #16915462
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	I agree that it seems like something is interuppting the sync. Please enable the debug log to see if there are any errors, and if you can install a File Management plugin, I'll be able to see the errors myself. if you have a staging site please test in minimal settings 9Only WPML and WooCommerce core plugins with a default theme) to see if the issue is still happening. If you don't have a staging stie, let me know and I can set one up for you.
April 10, 2025 at 9:02 am #16917333
cristianS-23	Hello, I had provided FTP access previously with access to /httpdocs (Where you could have found wp-config and enabled debugging) Regardless, I have enabled logs, and you should have access to FTP to see the logs.
April 11, 2025 at 5:39 pm #16924052
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Thanks I was able to access FTP but we aren't allowed to enable debug log without first getting permission. I enabled it and found the following error: PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the woocommerce-group-attributes domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/www/vhosts/droix.eu/httpdocs/wp-includes/functions.php on line 6114 Please make sure that you have updated all WooCommerce and WPML plugins and if it stil is not resolved, then we will need to test minimal settings to rule out a conflicting plugin or theme (WPML with only WooCommerce and a default theme). This is best tested on a staging site. If you don't have one available for this test, you can create one using something like WP Staging, or you can let me know and I get set one up and get a copy of your site there.
April 15, 2025 at 8:55 am #16932524
cristianS-23	Hello, I have enabled the 2025 theme, and the sync still gets blocked at 89 Products Left.
April 15, 2025 at 4:42 pm #16935549
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Your Twenty Twenty Five theme is out of date, plus you did not deactivate non WPML plugins. Please test that as well, and make sure the debug log is enabled and rerun the sync. Then check the logs and let me know if you are seeing any new errors.
April 22, 2025 at 11:41 am #16955026
cristianS-23	Hello, I have updated 2025 theme and disabled all other plugins (Except WooCommerce and WPML) And the Taxonomy Sync is still stuck.
April 23, 2025 at 12:47 am #16957582
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	I registered a new site key for your site after seeing some errors in the advanced translation error log. After that, I was able to complete the synchronization for products and variations in WPML -> Support -> Troubleshooting (in the clean up section). Please let me know if there is anything specific you see that is not synchronized. If everything is showing as synced, you can create a new key in your own WPML account, as I will need to delete the key that I created since it's not in your account.