Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 10 replies, has 2 voices.

Last updated by Shekhar Bhandari 9 months, 2 weeks ago.

Assisted by: Shekhar Bhandari.

Author Posts
March 18, 2024 at 9:04 am

lucap-5

The layout is not showing properly now

March 18, 2024 at 10:41 am
March 19, 2024 at 10:04 am #15425324

lucap-5

Hi,
the issue is still there, nothing's changed:

1) the archive page hidden link is visible more than a hundred times in the WPML Translation Management page - I don't understand why... (see here: hidden link)

2) when the archive page is translated, the div with class "js-wpv-loop-wrapper" is misplaced and goes out of its parent div (the one with class "contenedor-archivos"), causing a layout change.

What can I do to fix these 2 problems?

March 19, 2024 at 10:17 am #15425452

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Have you tried disabling all non-WPML plugins, switching to one of the default themes, and checking whether the issue persists or not?

Did you perform this test? Does the issue exist even after it?

I look forward to your reply.

Thanks

March 19, 2024 at 10:28 am #15425498

lucap-5

Hi Shekhar, not yet.

Before doing that, I would like to delete all instances of the page from the Translation Management page.

Can you please tell me how can I do that?

Thank you

March 19, 2024 at 11:32 am #15425967

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

That would require some database changes and I would need to check it by setting up the site locally, so would you mind providing wp-content and database backup for your site?

You can use Google Drive and share the links with me, so I can debug this further.

Look forward to your reply.

Thanks

March 19, 2024 at 12:27 pm
March 19, 2024 at 12:28 pm #15426350

lucap-5

Hi Shekhar,
thank you for your support.
I have just share the backup files through the secure form

March 20, 2024 at 5:08 am #15429387

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hi,

I tried to fix the problem with duplicates and the layout, but I couldn't find a solution. So, I've asked our second-tier support for help. I'll tell you as soon as they give me any advice.

Thanks.

March 20, 2024 at 6:40 am #15429484

lucap-5

Ok, thank you for the update Shekhar

March 21, 2024 at 10:28 am #15435457

lucap-5

Hello, any news on this issue?

March 22, 2024 at 11:07 am #15439988

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

The issue is still in our 2nd tier queue, I will update you as soon as I will receive any feedback from them.

Thanks

March 27, 2024 at 6:36 am #15453613

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Our 2nd tier provided feedback on the issue.

For the issue with multiple entries in the Translation management, you can follow the below steps to fix the issue:
- Backup your site, (don't proceed without backup)
- Run the following query on your database

DELETE FROM `wp_posts` WHERE ID IN (16015,16886);
DELETE FROM `wp_posts` WHERE `post_type` = 'wpa-helper' AND `post_title` = 'Series de autoclaves Raypa' AND ID != 11683

For the layout issue, the issue is happening due to the generate blocks container block and if you remove this block and use only the archive loop, the issue will not be there.

While you do so, the loop will show whole pages so you can use the custom CSS to show it like as of now.

#wpv-view-layout-1593 {
	margin-top: -80px;
	margin-right: 12%;
	margin-left: 12%;
}

We are still looking for a permanent solution and this is just a workaround.

Let me know if this helps.

March 27, 2024 at 9:58 am #15454479

lucap-5

Thank you very much Shekhar,
I did as suggested and the problem was solved!

Thank you very much.
Best Regards