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Supporter timezone: Africa/Cairo (GMT+02:00)
This topic contains 8 replies, has 0 voices.
Last updated by marvinH-9 11 hours, 9 minutes ago.
Assisted by: Osama Mersal.
Author | Posts |
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January 23, 2025 at 8:04 pm #16629730 | |
marvinH-9 |
Background of the issue: Symptoms: Questions: |
January 26, 2025 at 10:21 am #16634663 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. First of all, sorry for the late reply; it was due to a higher workload. Please check this page and try the workaround mentioned there. Kindly let me know if the mentioned workaround fixes the issue. Best regards, |
February 4, 2025 at 1:26 pm #16666883 | |
marvinH-9 |
Hi Osama, Thanks for your answer. I only don't really understand how this workaround would help me in this situation. Currently my ACF fields are not displaying in the custom fields section in my WordPress account because they're built with PHP. How could I make the transition to using this the fastest? Which steps do I have to take from my current situation? It sounds like a lot of work to get this working on a short notice. Best regards, Marvin |
February 4, 2025 at 2:11 pm #16667233 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi Marvin, Please log in to this hidden link">sandbox site and add your fields code. After that, please let me know how to reproduce the issue so I can consult our compatibility team if we have another workaround. Best regards, |
February 4, 2025 at 6:10 pm #16668180 | |
marvinH-9 |
Hi Osama, Thanks for your fast response! I can log in to the sandbox site, that works good. Only thing is, I don't really see where I have to add the fields code. I registered it via: acf_add_local_field_group(). So the fields code is living in my theme and registered via functions.php. Do you want me to share that php file with you? So that your team can find a workaround maybe? Cheers, Marvin |
February 5, 2025 at 9:28 am #16669647 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi Marvin, Thanks for your reply. Please add the code to the hidden link">functions.php file on the sandbox site. You can add it using the file manager plugin or Appearance-> Edit theme files. Thanks, |
February 11, 2025 at 12:26 pm #16691527 | |
marvinH-9 |
Hi Osama, Thank you. I just added my function to register the fields to the functions.php. Thanks, |
February 11, 2025 at 2:03 pm #16692037 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi Marvin, Thanks for importing the code to the sandbox site. Please check the following steps: 1- Install this hidden link">plugin If everything works correctly, you would need to delete the PHP code for the field groups. Kindly check the result on the sandbox site and let me know if it works as expected. Best regards, |
February 11, 2025 at 4:35 pm #16692934 | |
marvinH-9 |
Hi Osama, Great thanks this works! It looks like WPML is recognising my fields and counts the words right now. Only problem I get now, if I want to start translating using the WPML translation editor it gives me an error with 'File size limit exceeded', 'unable to retrieve job content'. I hope you can help me further. I already tried this: https://wpml.org/forums/topic/file-size-limit-exceeded-notification/ Thanks, Marvin |
February 11, 2025 at 4:43 pm #16692970 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi Marvin, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |