Translations on WordPress and Avada

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Tagged: Exception

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Last updated by Lauren 1 day, 11 hours ago.

Assisted by: Lauren.

Author	Posts
April 7, 2025 at 3:13 pm #16905120
gerardoB-4	Background of the issue: I am trying to translate a development website (hidden link) using WPML. I have experience translating over a hundred websites with WPML. I want to manually translate each page without automatic translation or other plugin features. Symptoms: When I update a German translated page (e.g., hidden link), it reverts to the Italian original content (hidden link). I am using the 'Obsolete' classic translation editor, but the problem persists on several pages. Questions: How can I manually translate each page without automatic translation? Why do the German translated pages revert to the Italian original content after updates?
April 7, 2025 at 9:30 pm #16906415
gerardoB-4	Hello, after the latest tests, we still had problems with the translation of the home page, especially in French and German: the translations were overwritten with the latest version of the original (Italian) home page whenever we 1) edited the IT version and then 2) edited a translation. At the moment, the problem does not occur on other pages. For the moment, we solved the issue by translating only the home page with WPML translator. All other pages are still translated with the default (WP, Avada) editor. Before making any editing of the website, I kindly ask you to contact me at gerardo@idealab.ch. Thanks for support, Gerry
April 8, 2025 at 7:56 pm #16910835
gerardoB-4	Hello, tomorrow I'll be working the whole day at this project. Is there any way I can solve the problem, and avoid losing my translations? Thanks for support, Gerardo
April 9, 2025 at 2:19 am #16911217
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Is it possible to test the following (either you can test this or let me know if it's okay for me to test). Disable the Classic Editor (just for testing - I'm trying to determine if there is a conflict happening). Then, create a new page and translate it, then edit it and let's see if the translations are overwritten again when you edit in Avada. Please either let me know the results or let me know if I have permission to test this. Another thing to test, since it's not happening on other pages, is to use the plugin by Yoast to duplicate the page and then see if the issue is still occuring there.
April 9, 2025 at 8:49 am #16911936
gerardoB-4	Hello. Thanks: I will try these options and see what happens. In general, is it safe if I use the WPML translator for the Home Page only, and then Avada Builder for all other elements? There might be a problem with future updates?
April 9, 2025 at 9:43 am #16912309
gerardoB-4	Hello, I tried cloning the home page with Yoast and using the WordPress editor. Here is the new test page: hidden link I cloned, selected the WordPress editor and I haven't seen any message to translate separately. In this case, anytime I edit one text in Italian (such as the titles followed by "23"), the single string gets copied in French and German (while English is fine): hidden link hidden link I then tried to test it without Avada editor, and the problem does not occur: hidden link hidden link hidden link hidden link It looks to me that the conflict is between Avada and WPML. What do you think?
April 9, 2025 at 5:09 pm #16915188
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Thanks for your testing. I have set up a clean install with only Avada and WPML. Please use this link to login: hidden link Create a. homepage with the same type of content that you have on your live site and let's see if we can recreate the issue here.
April 10, 2025 at 12:54 pm #16918719
gerardoB-4	Hello. I imported the page layout and Avada options, to create the following page: hidden link In this case, I can edit the page with the separated translation. So, the problem might be with my WPML setup on hidden link. Do you think I could create a new setup from scratch and migrate the content? If I make a new setup with the same languages, I can migrate WordPress pages with WP Exporter/Importer, and WPML accepts them as the correct translations? Thanks for support.
April 11, 2025 at 7:36 pm #16924298
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Yes, I definitely think it's worth trying. Another option is to create a new homepage (not duplicate it, since that didnt' work - make a totally new page) and see if the issue is still happening there. Please let me know the results.
April 12, 2025 at 8:14 am #16925023
gerardoB-4	Hello. I am going crazy with this one. I create a new page from scratch, re-designing the blocks: hidden link I cloned and translated separately. I simply clicked on "Update" on the French page, and content gets copied from Italian: hidden link I kindly ask you support for this case. We are evaluating to re-translate the whole website with another plugin, investing hours and money, since we can't seem to solve this issue.
April 12, 2025 at 10:51 am #16925165
gerardoB-4	Still, even using the advanced translator, I see issues on one translation: hidden link Can you see buttons are all deformed (except one)? It does not make sense how this page is translated.
April 12, 2025 at 10:53 am #16925171
gerardoB-4	And still, all issues happen only in French and German, while English works 100% fine. Could you please check the WPML setup? Can we refresh some cache?
April 12, 2025 at 12:07 pm #16925210
gerardoB-4	I FINALLY managed to translate a home page without having the syncing/overwriting problem: hidden link I have tested any way I know to start from scratch and translate a page: 1) if I translate via "DUPLICATE": the content gets synced/overwritten from IT to FR&DE 2) if I translate via "COPY CONTENT": the content gets synced/overwritten from IT to FR&DE 3) if I translate simply using the TOP LANGUAGE SWITCHER in the backend: translations are unsynced So, it looks to me that WPML, on our website, has a conflict with Avada Builder and, under certain conditions, behaves like I choosed to sync translations, even if I specifically selected TRANSLATE SEPARATELY. Could you please give me a feedback on that? Thanks, Gerry
April 15, 2025 at 1:11 pm #16934178
gerardoB-4	Hello. I contact you to know if you had the chance to test what I explained in the previous comments. It looks like WPML syncs translations even where should not. Thanks for support, Gerry
April 15, 2025 at 2:01 pm #16934513
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	It sounds like there is some issue with the translations not disconncting when you try to Translate Independently. Would it be possible to install the Adminer plugin on your test site so that I can check the database settings for the translations? I suggest this becuase Copy Content and Duplicate act pretty much the same way and sync the translation content with the original, but when you use the admin language switcher to translate the content without duplicating, the content never actually syncs. So I'm assuming something is not working with the tranlsate independently. My other suggesting is to chech the custom field settings and post type settings for any fields or post types specific to Avada and compare to the test site that I set up, since it seems to be owrking as expected there. Let me know if I have permission to install the adminer plugin and if so, I'll continue by looking into the database.