Unable to register: Site key not matching

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This topic contains 1 reply, has 2 voices.

Assisted by: Mohamed Sayed.

Author	Posts
November 15, 2023 at 9:20 am #14805971
iroM	Hello! I am trying to download and activate WP All Import Multilingual in the website hidden link . When I go to Plugins - Commercial and try to download WP All Import Multilingual this error appears "Connection failed! Please refresh the page and try again. (Unable to register: Site key not matching)". Also WPML is registered on this site, so I don't know why this error happens. Thanks in advance!
November 15, 2023 at 5:01 pm #14819089
Mohamed Sayed	Hi there, Thanks for contacting WPML support. Could you please try the following steps? 1- Go to your account page (https://wpml.org/account/sites/) 2- Delete the key for the site 3- Go to plugins-> Add new-> Commercial tab 4- Click on "Register WPML" 5- Click on "Get a key for this site" 6- Register the site and copy the new key 7- Use it to register again in Plugins-> Add new-> Commercial tab Let me know please if that helps. Kind regards, Mohamed
November 20, 2023 at 11:12 am #14875725
iroM	Hello, problem is fixed now thanks!