Unable to retrieve job details.

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Supporter timezone: Europe/Kyiv (GMT+03:00)

Tagged: ATE, Bug

This topic contains 4 replies, has 0 voices.

Last updated by Andrey 4 days, 15 hours ago.

Assisted by: Andrey.

Author	Posts
April 3, 2025 at 2:34 pm #16893031
manuelD-27	Background of the issue: I'm trying to translate some pages on my site hidden link using WPML. The pages include hidden link and hidden link. Symptoms: Every time I use the WPML editor, it freezes and displays the message 'Unable to retrieve job details.' Questions: How can I get this fixed and start translating?
April 3, 2025 at 2:34 pm #16893107
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. Our team is working on a solution to this issue. I will let you know as soon as I have any news.
April 3, 2025 at 7:50 pm #16894753
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	I appreciate your patience. Could you please test it again to see if it works for you? It should have been fixed already.
April 3, 2025 at 8:03 pm #16894771
manuelD-27	Just tried translating the homepage and got this error
April 3, 2025 at 8:17 pm #16894791
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Please follow these steps: 1. Navigate to WPML → Translation Management → Translation Jobs. 2. Cancel the translation for this page. 3. Go to Pages 4. Slightly modify the original page and save it. 5. Go to the WPML translation editor.