Why am I getting this error past successfully moving from staging14 to production?

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing an error after moving your site from staging to production, with a message indicating that WPML detected a new address for the site, although the address has not changed.
Solution:
We recommend ensuring that each site version (staging and production) has a unique site key. During the migration process, you should select the 'copy' option on the migration banner. However, it is crucial to generate a new site key for the production site.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket with us for further assistance at WPML support forum.

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Tagged: Account Issues

This topic contains 6 replies, has 2 voices.

Last updated by ronaldT-5 3 weeks, 6 days ago.

Assisted by: Andreas W..

Author	Posts
November 2, 2024 at 2:47 pm #16356842
ronaldT-5	Background of the issue: I was trying to move my site from staging14 to production and encountered an issue. The site can be accessed at hidden link. Symptoms: I expected no error, but instead, I got the message: 'WPML detected a new address for this site. Looks like this site was previously at hidden link and now it’s at hidden link.' Questions: Why am I getting this error after moving from staging14 to production? Do I still have the same site running at hidden link?
November 2, 2024 at 3:47 pm #16356916
ronaldT-5	What is going on? I just deployed staging14 to production. I told WPML that it was only a copy and not a new domain. I option to shared the automatic translation subscription. Why is it now asking me to do about live vs live URL's (same URL's)??? Is this a known bug? Please HELP!
November 2, 2024 at 10:51 pm #16357259
ronaldT-5	Site note, I have two licenses, one for hidden link and one for hidden link. Not sure if that is the culprit behind the issue.
November 4, 2024 at 7:40 pm #16363154
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Each site needs its proper and unique site key. On the migration banner you should select copy, but further you need to make sure that each site has a proper site key. It looks like you did not create a new site key for: hidden link Best regards Andreas
November 5, 2024 at 9:42 am #16365062
ronaldT-5	What do you mean by "It looks"? And how should I process that info? How do I make it look differently?? See the snapshot below... And how can I resolve this?
November 5, 2024 at 2:03 pm #16367166
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Please send me a screenshot from hidden link by going to WPML > Support > Installer Support and clicking "Check now". Do you see any issue about the site key in the bottom section of the page?
November 5, 2024 at 2:56 pm #16367587
ronaldT-5	I cannot see any issues anywhere on that page. Both licenses were acquired a very long time ago.