Background of the issue:
I made a translation to a page using WPML and when I clicked on the translated page, the translations didn't appear. Then I refreshed the page where I made the translation and it showed a message 'Translation in progress' and also a note that says '3 days'.
Symptoms:
Translations are slow and a message 'Translation in progress' with a note '3 days' appears.
Questions:
Why are the translations taking so long to complete?
What does the 'Translation in progress' message mean?
Why is there a note that says '3 days'?
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Rome (GMT+01:00)
Hello,
1) If the translation remains in progress, then please access the translation by clicking the gear icon and then see if there's something that's missing a translation
2) The note that says "3 days" has nothing to do with the actual translation, it's a note that's informing you that the page is being translated via the translation editor so if you want to translate it manually you should disable the translation editor or it will end up overwriting the changes done manually.
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If you've waited more than 1h then it's likely something prevented the translation from being retrieved.
Please go to WPML > Support > Advanced Translation Editor > Error Log and see if there are current issues there. if so, send me a screenshot of the 3 most recent logged errors on that page.
Lastly can you hare the URL of the page that has the translation in progress?
The page is hidden link. My problem is that i made the translation the it showed me the message "Translation Completed" but when i returned back to the pages it didnt show me the pencil icon for the page but the gear icon (see the screenshot).
Also i entered in the WPML > Support and found that i had memory limi below the requirments but i fixed it.
Also im sending you 3 recent logs (01-pseka screenshot).
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Rome (GMT+01:00)
I'm not sure what that text in Greek reads since I do not understand Greek but I do see that there were other 2 issues coming from Woodmart, issues that actually have nothing to do with WPML but with WooCommerce.
These 2 issues are the ones blocking the site and preventing the retrieval of jobs, or are at least part of the issue (once that's fixed we can see if the problem continues).
Would you be able to run a quick check and do the following:
- Switch the theme to a default one like "storefront"
- Go to WPML > Translation Management
- Find and send the page that was problematic to translation.
- Wait at most a few minutes and see if there's a new error logged (if it's in greek, paste it here or translate it for me, please) and send me the link of the page again if it's different from "istoriko".
You may want to do this on a staging site if possible or after a backup, just to be safe.
