WPML Access On Website

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our wait time is higher than usual, please make sure you are meeting the minimum requirement - https://wpml.org/home/minimum-requirements before you report issues, and if you can take a look at current Known Issues - https://wpml.org/known-issues/. Thank you.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
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Supporter timezone: America/New_York (GMT-04:00)

Tagged: Account Issues

This topic contains 0 replies, has 0 voices.

Last updated by Lauren 4 days, 9 hours ago.

Assisted by: Lauren.

Author	Posts
March 31, 2025 at 5:43 pm #16880461
andyB-28	Background of the issue: I am trying to get WPML working on the website hidden link. I thought I logged a ticket last week but can't see it in my support tickets page. Symptoms: The WPML plugin is currently not updating the dev URL in the WP admin dashboard. Questions: Do you have the ticket I submitted last week?
March 31, 2025 at 6:42 pm #16880659
Lauren Supporter Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Please try the following steps: 1. Go to WPML → Support and click on the Troubleshooting link. 2. On the WPML Troubleshooting page, click the button labeled Force-enable WPML’s Advanced Translation Editor. After this, see if you can go to Plugins -> Add New -> Commercial tab and click Check for Updates. Let me know if it throws any errors there, or if it allows the check for updates.