After install WPML server work so slowly that can not use

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-
-	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-

Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: Performance

This topic contains 7 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 3 months ago.

Assisted by: Long Nguyen.

Author	Posts
October 27, 2023 at 12:32 pm
robertH-62	after install WPML server work no normally slowly I must wait 2 minutes to open Products - Attributes page. and I look I/O Usage and Physical Memory Usage FULL immediately ?
October 27, 2023 at 2:19 pm
October 27, 2023 at 7:27 pm #14681959
robertH-62	What can I do now?? Wait? Do you research trouble?
October 30, 2023 at 4:22 am #14687905
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Robert, Thank you for contacting WPML support, I'd be happy to help you with this issue. According to the log chat, can you please help us move your site to a testing site hosted on Cloudways for further troubleshooting? You can find the details in the private reply below. Also, please create a full backup of your site and database, then share the backup file with me. I will restore it on the localhost and check the issue. Your next reply is set to private to share the info. You can use this plugin to create the backup:https://wordpress.org/plugins/duplicator/ or https://wordpress.org/plugins/all-in-one-wp-migration/ Look forward to your reply. Thanks
October 30, 2023 at 4:25 am
November 2, 2023 at 5:00 am
November 2, 2023 at 8:03 am #14713101
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, I do not see your site migrated to the test site on Cloudways I shared above. When accessing the admin area I see the WP memory limit is 128, not 128M then I fix the issue by adding the code below to the file wp-config.php: define( 'WP_MEMORY_LIMIT', '512M' ); Besides that, there are a lot of deprecated PHP errors on your site from many plugins: Porto, RankMath, Ajax Filter ... The current PHP version on your site is 8.2 and some plugins are not compatible with this. You can try to downgrade the PHP version to 8.0 or 8.1 and recheck this issue. Please check attached screenshots. Look forward to your reply. Thanks
November 2, 2023 at 8:28 am #14713273
robertH-62	Hello, I following your instruction and upgrade PHP to V8.1 ( V 8 give me some fatal error something with SQL base ) But I am sorry the trouble stay. What next ? Thank you
November 2, 2023 at 8:39 am #14713355
robertH-62	Now I have second problem please see picture
November 3, 2023 at 2:45 am #14721953
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, I'm not able login to your site with the provided account. Can you please share it again? Your next reply is set to private to share the info. You can also activate the plugin Query Monitor to ensure all the PHP errors are disappeared and recheck the loading time. Regarding the second issue, it looks like some tables in your database do not have the collation utf8. You can follow the documentation below to use an SQL query or a third-party plugin to fix this issue. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ Please read more on these links https://wpml.org/faq/texts-showing-as/#how-can-i-fix-this-issue https://wpml.org/tutorials/2019/10/analyze-performance-issues-with-query-monitor/ Look forward to your reply. Thanks
November 23, 2023 at 3:22 am #14903453
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Robert, My colleague said that you still need help with the performance issue so I re-open this ticket and check this again. I also get the site credentials from another ticket and login to your site. There is a new version of WooCommerce Multilingual that fixes some performance issues and I update it on your site. You can read the changelog here https://wpml.org/download/woocommerce-multilingual-multicurrency/?section=changelog I also help you to fix the issue with the WP memory limit, now it shows 512M in WPML > Support as well. After that, I enable Query Monitor plugin and visit an attribute page in the admin area, it only takes around 2.4 - 3.0 seconds to load the page. Please check the screenshot attached. Can you please let me know if the performance is better than before? Look forward to your reply. Thanks

The topic ‘[Closed] After install WPML server work so slowly that can not use’ is closed to new replies.