couple of lines of text in the woocommerce mails that I can't translate

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Compatibility

This topic contains 4 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 9 months ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
June 15, 2023 at 1:16 pm
thomasV-73	there are a couple of lines of text in the woocommerce mails that I can't translate, not even with string translation
June 15, 2023 at 2:02 pm
June 15, 2023 at 2:03 pm #13833079
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Reference to our chat, please let me know if it works. Remember to clear all caches and try again. Looking forward!
June 18, 2023 at 12:20 pm #13845643
thomasV-73	I have a problem with translating another mail though. It is the cart abandonment recovery mail. This mail is generated from the WooCommerce Cart Abandonment Recovery plugin. The page where this mail can be edited is found here: hidden link
June 19, 2023 at 8:51 am #13849163
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Unfortunately that plugin isn't compatible with WPML (https://wpml.org/plugin/). Previously there have been couple of reports for the same and our team tried to communicate with 'em but they seem not interested (https://wpml.org/it/forums/topic/sostituzione-plugin-carrello-abbandonato/). I'll advise to contact the plugin author and ask for a compatible solution. Theme and plugin authors are welcome to join WPML’s Go Global program, which helps theme and plugin authors make their code multilingual ready. Together with WPML’s compatibility team, they can test and confirm that their theme or plugin works with WPML. See https://wpml.org/documentation/support/go-global-program/ for details and you can refer your theme/plugin provider to this as well.