Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an error with Events Calendar Pro, Events Tickets Pro, and Virtual Events when using WPML with different domains per language.
Solution:
We recommend contacting the support team for Events Calendar Pro directly, as the issue pertains to how their software verifies licenses across different domains. They are best equipped to assist and provide a resolution.

If this solution is not relevant to your situation, perhaps because it's outdated or not applicable to your case, we encourage you to open a new support ticket with us. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and ensuring that you have the latest versions of themes and plugins installed.

If you need further assistance, please visit our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 3 voices.

Last updated by Mihai Apetrei 8 months, 4 weeks ago.

Assisted by: Mihai Apetrei.

Author Posts
April 12, 2024 at 5:55 am #15511319

arildB

Hi
We are running WPML with different domains pr language. This gives the following error for Events Calendar Pro, Events Tickets Pro and Virtual Events.
Please see attached screendump.

Events Calendar_error.jpg
April 12, 2024 at 8:35 pm #15514043

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

Since this issue is directly related to Events Calendar Pro and how they verify licenses, it's best to contact their team directly. They should be able to assist you and resolve the matter from their end. Unfortunately, we don't have control over how their code checks for licenses.

April 15, 2024 at 6:45 am #15517178

arildB

Thanks Bobby
I have created a ticket with Event Calendar now.

April 15, 2024 at 7:32 am #15517382

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

You are welcome!

Please mark this ticket as resolved when possible.

Thank you!