i am not able to translate weight based shipping plugin

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to translate the Weight Based Shipping plugin using WPML.
Solution:
The client managed to resolve the issue by using an alternative plugin that worked fine. Since the issue is resolved, we marked the ticket as resolved.

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Tagged: Compatibility

This topic contains 3 replies, has 2 voices.

Last updated by Itamar 5 months, 1 week ago.

Assisted by: Itamar.

Author	Posts
September 17, 2024 at 4:14 pm
hassany-6	Background of the issue: I am trying to translate the Weight Based Shipping plugin on a site under development. I have tried everything and followed your documentation. Symptoms: I am not able to translate the Weight Based Shipping plugin. Questions: How can I translate the Weight Based Shipping plugin using WPML?
September 17, 2024 at 5:15 pm
September 17, 2024 at 6:53 pm #16190340
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, I could not replicate this problem on a test site with WPML, WooCommerce, and the WooCommerce Weight Based Shipping plugin. On my test site with a fresh installation of WordPress the Weight Based Shipping methods are showing as translated. We suspect a collision with the theme or another plugin might cause this problem. If possible, get your site into a minimum environment, switching to a default WordPress theme like TwentyTwenty-Four and having no plugins activated except WPML + WooCommerce, and the WooCommerce Weight Based Shipping plugin. First, you must check if the problem persists when just the theme is switched to TwentyTwenty-Four (for example). If it persists, deactivate all plugins except WPML and its add-ons and WooCommerce and WooCommerce Weight Based Shipping. Then, please check if the problem persists. If it does not continue, start by activating the plugins individually and checking when the issue comes back, then report to me which plugin was the culprit. ** Important! Please make a full site backup (files and DB) before you proceed with those steps * If your site is live, you might want to try those procedures in a staging environment or a snapshot of your site on your local server or another server. *** Regards, Itamar.
September 18, 2024 at 10:06 am #16192207
hassany-6	i used another plugin and it worked fine
September 18, 2024 at 12:24 pm #16192928
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Great! I'm glad that this issue is solved now. I'm marking this ticket as resolved. Regards, Itamar.