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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is changing the domain of their website and is concerned about needing to purchase a new WPML license for the new domain URL.
Solution:
If you're experiencing this issue, we recommend the following steps to update your WPML license key without needing to purchase a new one:
1. Log in to your WPML.org account and navigate to the Sites page.
2. Delete the old domain/site key.
3. Log in to your new site and go to the Dashboard >> Plugins >> Add new plugin >> Commercial tab and click the Unregister WPML from this site link if it exists.
4. Click the Register WPML link.
5. Click the Get a key for this site link to generate a new key.
6. Copy the new key, paste it into the input box, and press the Register button.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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Last updated by Noman 2 weeks, 6 days ago.

Assisted by: Noman.

Author Posts
December 18, 2024 at 8:31 am #16524598

ronB-9

Background of the issue:
I'm changing the domain of the website where I'm using WPML. I need to change the URL of the domain from hidden link to hidden link. I don't need the domain hidden link anymore, so a shift would be fine.

Symptoms:
I've read that it is necessary to buy a new license.

Questions:
Is it necessary to buy a new license to change the domain URL?

December 18, 2024 at 9:54 am #16525022

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. When changing the domain/site URL, you don't need to buy a new license. Instead, you need to generate a new key for the updated URL by following these steps:

1. Please login to your WPML.org account >> Go to the Sites page: https://wpml.org/account/sites/
2. Delete the old domain/site key.
3. Please login to your new site and go to the Dashboard >> Plugins >> Add new plugin > Commercial tab and click the Unregister WPML from this site link if that link exists.
4. Then please click the Register WPML link.
5. Click the Get a key for this site link.
6. It will generate the Key for your site.
7. Copy the key, and paste it back into the input box, and press the Register button.

Please let me know if this resolves the issue or if you need further assistance with this issue.

Thank you

Step 1 - unregister wpml.png
Step 2 - Register WPML.png
Step 3 - Get a key for this site.png