Page not sent to translation + Elementor update compatibility issue

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Supporter timezone: Europe/Vienna (GMT+02:00)

This topic contains 1 reply, has 2 voices.

Last updated by Bigul 7 months, 1 week ago.

Assisted by: Bigul.

Author	Posts
August 30, 2024 at 3:14 pm #16125540
alexiaC-4	Background of the issue: I am trying to translate the page "Etude faisabilité" but it doesn't work, and never send it to translation. I also tried to update Elementor and WPML made my website crash. I had to go back to the older version of Elementor, so you must have a compatibility issue. Link to a page where the issue can be seen: hidden link Symptoms: The page is not sent to translation. After updating Elementor, the website crashed, requiring a rollback to the older version of Elementor. Questions: Why is the page "Etude faisabilité" not being sent to translation? Is there a compatibility issue between the latest versions of Elementor and WPML?
August 31, 2024 at 4:51 pm #16127978
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/ Please try the following steps and make sure you can translate the page or not 1) Open the Page (Etude faisabilité) for edit in the default language 2) Make a minor change in the page and update it (to refresh the translation settings) 3) Visit WPML>>Translation Management Dashboard 4) Choose the Page you want to translate or update the existing translations 5) Send it to Translation Basket 6) Visit WPML>>Translation Management>>Translation Basket 7) Send it for translation, by choosing yourself as a translator 8) Visit WPML>>Translations queue and translate the page by clicking the Translate button This is the actual workflow for translation. Refer to this article for more details https://wpml.org/documentation/translating-your-contents/ -- Thanks! Bigul

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