Background of the issue:
I am trying to translate images on my site hidden link using WPML. I have completed the media translation and assigned each photo with the English and German versions, however on the website they don't appear.
Symptoms:
When I translate the page, it still shows the French version of the images.
Questions:
Why are the translated images not displaying correctly on the page?
I regret any inconvenience caused, but to proceed with troubleshooting, I kindly ask for a snapshot of the site. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.
To guide you further, please adhere to these instructions:
1. View the Duplicator instructions video: hidden link
3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files.
Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large.
Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.
Sorry, I cannot find a solution for this and I will have to escalate this further to our 2nd Tier Support for further assistance. I will come back to you once I've feedback.
We have feedback from our 2nd Tier Support and kindly add the custom PHP code to your theme's functions.php file (at the end). I've removed the custom XML configuration here hidden link
If you're not sure how to do this, kindly share FTP access or grant me permission to install the file manager plugin and I will add this code for you.
Once we've done that, translating the images using Translation Media should be possible.
The topic ‘[Closed] Translate image’ is closed to new replies.
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