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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate variable products using WPML, and although the translations are marked as completed, the variations are not displaying correctly on the English version of the product page. Specifically, when selecting options like 'Choose Color', nothing happens, whereas the Spanish version displays variations correctly.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Navigate to WooCommerce > WooCommerce Multilingual > Status > Troubleshooting.
2. Select "Sync products variations" and click on Start.
3. Edit the product in the original Spanish language, make a small change to the description, and then update the translation product.
IMPORTANT: Please backup your database and website before proceeding.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at our support forum.

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This topic contains 1 reply, has 0 voices.

Last updated by adrianA-18 1 week, 3 days ago.

Assisted by: Long Nguyen.

Author Posts
November 21, 2024 at 11:38 pm #16431276

adrianA-18

Background of the issue:
I am trying to translate variable products on my site using WPML. The translations are marked as completed in WPML.

Symptoms:
The last variable products I translated are not displaying variations correctly in English. When I click on 'Choose Color' on the English page, nothing happens. The Spanish version displays variations correctly.

Questions:
Why are the variations not appearing on the English version of the product page?
How can I fix the issue with the variable product translations not displaying correctly?

November 22, 2024 at 2:50 am #16431599

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Adrian,

Thank you for contacting WPML support, I’m happy to help you with this issue.

I understand the issue here is the variations are not displayed on the translation product page. I suggest you follow some troubleshooting steps below and see if it helps:

1. Go to WooCommerce > WooCommerce Multilingual > Status > Troubleshooting > Select "Sync products variations" and click on Start.

2. Edit the product in the original Spanish language > Make a small change to the description > Update > Update the translation product.
❌ IMPORTANT: Please backup your database and website before proceeding ❌

Looking forward to your reply.
Thanks

November 22, 2024 at 12:00 pm #16433689

adrianA-18

Thank you very much, the "sync products variations" was clicked but I clicked on start and then I did the point 2 and everything is working now, thank you very much!