After translate, Woo product gallery in elementor shows No Product found

This thread is resolved. Here is a description of the problem and solution.

Problem:
After translating a WooCommerce product gallery using WPML in Elementor, the gallery shows 'No Product Found' despite selecting the correct categories in the English version.
Solution:
First, ensure that you have translated the product categories. To do this, navigate to WP Dashboard > WooCommerce > WooCommerce Multilingual > Category (tab).
Next, confirm that the products within the category are also translated. If they are not translated, they will not display in the gallery.
Then, go to WordPress Dashboard > WPML > Settings > Media Translation. Ensure all checkboxes are enabled and click the Start button. Wait for the process to complete.
If the issue persists, we recommend opening a new support ticket. Please ensure you have a backup of your website before providing any access details. For further assistance, visit our support forum at WPML Support Forum.
We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

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Last updated by 恺黄 1 week, 6 days ago.

Assisted by: Christopher Amirian.

Author	Posts
December 24, 2024 at 4:44 am #16542326
恺黄	Background of the issue: I am trying to translate a WooCommerce product gallery using WPML in Elementor on my site hidden link. After translating, I edited the English version of the page and selected the correct categories. The changes appeared successful in the preview. Symptoms: After saving the page, the WooCommerce product gallery in Elementor shows 'No Product Found'. Questions: Why does the WooCommerce product gallery show 'No Product Found' after translation? How can I ensure the correct categories are displayed after saving the page?
December 24, 2024 at 11:39 am #16543490
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Welcome to WPML support. Would you please inform us which gallery Element you used for the Woocommerce products? Did you use the Element inside a single template created via Elementor for products? And if yes, which Element you used for the gallery. One other thing is that I wonder if you translated the product categories in the first place or not. Because if you did not then you will not have any products to show for a category that is not translated. To translate product categories go to WP Dashboard > Woocommerce > Woocommerce Multilingual > Category (tab) Also, the products inside the category in question also needs to be translated to be able to see the result. Finally, do as follows: - Go to "WordPress Dashboard > WPML > Settings > Media Translation". - Make sure that all the enabled checkboxes there are checked. - Click the "Start" button. - Wait for the process to finish. If the problem persists, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website. It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore. Make sure you set the next reply as private. Also tell me which page to check. Thanks.