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Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 9 replies, has 3 voices.

Last updated by Laura 8 months, 3 weeks ago.

Assisted by: Dražen.

Author	Posts
August 12, 2022 at 12:08 pm
gabrielleH-2	I am trying to translation Taxonomy Labels for custom languages but the label translation popup (templates/taxonomy-translation/label-popup.html) isn't showing, an error is being outputted to the console instead (see below):
August 12, 2022 at 12:46 pm
August 16, 2022 at 8:37 am
August 19, 2022 at 10:23 am #11892885
gabrielleH-2	Hi Drazen, Apologies for the delay in getting back to you, the email went into an inbox I do not have access to. The site has been migrated to Cloudways using the instructions you provided. It does appear to have stalled around 60% for the overall migration but the tables and files are synced. Are you able to check your end to see if it is working? I look forward to hearing from you as soon as you've troubleshooter the issue we're facing. If you need any more information, please let me know. Kind regards, Andy
August 19, 2022 at 11:17 am #11893205
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello Andy, thanks for writing back. It seems your website is quite large and it causes issues with migration. I have tried to take a copy via Duplicator and filter the backup, cad, and image files, but still, it seems there are problems with creating it. Can you please try to create and share Duplicator or All In one Migration copy so I can take and deploy it to check further: - https://wpml.org/faq/provide-supporters-copy-site/ Please filter all not necessary large files and images. Thanks, Drazen
August 19, 2022 at 1:55 pm
August 22, 2022 at 7:10 am #11902303
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello Andy, thanks for getting back. I am downloading the package and will continue with the setup and debugging the issue. I will update you soon. Thanks, Drazen
August 22, 2022 at 9:12 am #11903107
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, I have checked further the issue and have tried to find a workaround or cause of the issue, but wasn't successful. I have shared this issue and ticket with our 2nd-tier support to check and advise further. I will update you as soon as I have news. Kind regards, Drazen
August 22, 2022 at 9:52 am #11903553
gabrielleH-2	Thank you for the update Drazen. Hopefully, an answer is found soon. Regards, Andy
August 23, 2022 at 6:38 am #11909317
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, thanks for the patience. It seems to be a WPML bug, and the issue has been escalated to our devs. The issue happens with the language code like “be_EN” which is simplified to “EN” (uppercase) and does not match any language in the js array. As a workaround, until the issue is fixed permanently you could just translate the available label for translation language, and then go to WPML > String Translation and translate from there to other custom languages. I hope I was helpful. Let me know how it goes. Regards, Drazen
August 23, 2022 at 7:26 am #11909579
gabrielleH-2	Hi Drazen, Thanks for coming back to me. Do you know the timeframe on having this bug fixed within WPML? Also, I'm not quite sure what you mean by"you could just translate the available label for translation language". Can you give me more details? Regards, Andy
August 23, 2022 at 7:33 am #11909615
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello Andy, I am afraid I can not share any ETA or similar, but I do not think it will be so soon. Sorry for not being more clear, I thought using WPML > Taxonomy translation for the languages that it works and for the rest go to WPML > String translation and add a translation for labels. There it works fine even for other non-supported custom languages. I will change the ticket status to "Escalated to WPML developers team" and update you when I have some news on this. Kind regards, Drazen
August 1, 2024 at 11:43 am #16029297
Laura WPML Supporter since 05/2018 Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	For further updates please follow this errata.