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Supporter timezone: Europe/Madrid (GMT+01:00)

This topic contains 0 replies, has 2 voices.

Last updated by Marcel 23 minutes ago.

Assisted by: Marcel.

Author Posts
November 19, 2024 at 6:15 pm #16421001

damilolaF

Hi

I activated the WP Global Cart plugin on the staging site and noticed the issue, so it seems to be a compatibility problem between these two plugins. What steps can I take to resolve this?

looking forward to your response

Thank you

Lola

November 19, 2024 at 6:25 pm #16421023

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi Lola,

Thank you for your patience. Could you please try the solution mentioned here: https://wpml.org/forums/topic/wpml-plugin-alters-the-search-queries/page/2/#post-13925151?

Essentially, activating all the necessary WPML plugins on the subsites should prevent the search results from being truncated.

Best regards,
Marcel

November 20, 2024 at 3:16 pm #16425413

damilolaF

Hi

All pluggins are activated in all subsites as mentioned. but this does not resolve the issue.. it is a conflict with wpml pluggin think. how can i resolve this

//Lola

November 20, 2024 at 5:41 pm #16426169

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi Lola,

Thank you for the info. I will set up a Multisite test network so we can try to replicate the problem from scratch. Once that's done, we can escalate it internally to explore the possibility of a temporary workaround. After that, we can reach out to the authors for further assistance.

Best regards,
Marcel

November 21, 2024 at 9:21 am #16428006

damilolaF

Hi

Okay kindly keep me updated

Thank you

Lola

November 22, 2024 at 2:17 pm #16434196

damilolaF

Hello

i cannot seem to find the pluggin area to upload the pluggin in the site you created. also i only have one license for wp global cart, i dont know if it will work when i upload it to your website.

November 25, 2024 at 2:02 pm #16440130

damilolaF

hi Marcel

i have logged in and still i cannot add new pluggin.. kindly check this.

Thank you

November 27, 2024 at 10:06 am #16448514

damilolaF

Hi

yes i see the pluggins.. but i dont see add new pluggin. so there is no way to add new pluggin link in the attached image.. i also get a database error when i click on the link now

// Lola

wp.png
wpml11.png
November 27, 2024 at 5:38 pm #16451342

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

The server is online again. For Multisite installations, plugins can only be installed via the Network Admin. Using the login provided, navigate to "My Sites" -> "Network Admin" -> "Plugins", where you can upload and activate the plugin.

Best regards,
Marcel

November 28, 2024 at 2:13 pm #16455683

damilolaF

Hi

i have uplaoded the pluggin however i have the database connection error again.. can you check this

Thank you.

November 28, 2024 at 5:02 pm #16456470

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Thanks!

I currently can’t reproduce any errors on the test server. It seems this plugin only works with a license: hidden link">Plugin Settings.

The best approach would be to reach out to the authors for a temporary test license. This will allow us to reproduce the issue from scratch and potentially provide a temporary workaround.

Best regards,
Marcel