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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported issues with long delays when saving translations on a page, and the footer not translating correctly despite following provided instructions.
Solution:
1. For the issue of delays when saving translations, we recommended refreshing the page as demonstrated in the screen recording: https://go.screenpal.com/watch/cZlwDAneqqk.
2. Regarding the footer not translating, we corrected the string translation to point to the correct language Footer template ID via the WPML String Translation interface.

If this solution does not resolve your issues or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 3 replies, has 0 voices.

Last updated by canT-4 3 days, 19 hours ago.

Assisted by: Kor.

Author Posts
December 30, 2024 at 6:03 am #16552195

canT-4

Thanks your reply .

Yes, I watched the video you sent, understood it, and applied the solution. The issue is resolved, but I noticed two additional problems. I have prepared a new video to demonstrate these issues.

hidden link

December 31, 2024 at 9:41 am #16555296

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

I apologize for the delay in response. I've checked the page hidden link and edited it and I'm not seeing the prompt that you mentioned. But anyway, you can continue to edit the page or translate it without issues.

December 31, 2024 at 12:19 pm #16555810

canT-4

hELLO

When ı edit the pege, when ı save the the page , sending translating taking time too much , than ı am wating a long time to finish. Than ı am lookıng result still same problem.

Please check you will see .

Just example under below links.

hidden link
hidden link
hidden link
hidden link

Also footer page ı did what you show to me ,still not translate

hidden link.

Thank you for your passion and effort

December 31, 2024 at 4:48 pm #16556182

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

You can try to refresh it next time as shown in the attached screen recording hidden link

As for the footer, I translated this string hidden link so that it points to the correct language Footer template ID

December 31, 2024 at 5:07 pm #16556200

canT-4

thank you Kor for solutıon