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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client from an art gallery with an online store is experiencing issues with WooCommerce integration. When deleting a product in the original language, the translation remains, causing confusion for customers. The client is requesting a feature where deleting a product in the original language would also delete it in all translations.
Solution:
We recommend following the steps provided in a previous support ticket which addresses this issue. You can find the instructions on how to ensure that when you delete a product in your original language, it gets deleted in all translations by visiting the following link:

If this solution does not seem relevant to your situation, please feel free to open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 1 month ago.

Assisted by: Mihai Apetrei.

Author Posts
December 20, 2023 at 4:21 pm #15104765

estherG-9

Context: We are an art gallery with an online store.

Woocommerce integration (managing products) -> We sell our artist artworks online. Due to the nature of those being unique items, we manually add and delete products very often. While managing the online store I realised that if you delete a product in the original language, the translation is not deleted. We did not realise this for a while and it had caused some confusion with our customer. Of course we can manually delete products in both language, but it double the amount of manipulations necessary and have the potential to create more mistake through human error.

I saw a support ticket about this dating from 2022 and the answer suggested to make a request for it, so i'm requesting it in case it hasn't been since then.

Feature request: making it so that when you delete a product in your original language, it get deleted in all translation.

If this is already something you are working on, well I am looking forward to it!

December 22, 2023 at 6:19 pm #15121419

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

That should be doable by following the steps mentioned in this ticket:
https://wpml.org/forums/topic/delete-delete-all-languages-of-specific-products/

I hope that you will find this information helpful. 🙂

Mihai Apetrei