Header and footer translation. don't have option to translate for these

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Tagged: Elementor Custom Widgets

This topic contains 13 replies, has 2 voices.

Last updated by Noman 1 year, 7 months ago.

Assisted by: Noman.

Author	Posts
October 10, 2023 at 1:06 pm #14550159
josephN-9	I am using "Foxiz theme" and the theme have self template option to uase as header, footer. Now I need to translate theme to arabic. But I don't find any option to translate it as page or post... How to do it ? my website: hidden link
October 10, 2023 at 1:30 pm #14550477
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. Could you please follow the below steps and see if this resolves your issue: 1. Please try to enable the Ruby Templates Post Type translation from WPML >> Settings > Post Types Translation section by selecting the Translatable option. Here is a doc for enabling custom post type translation: https://wpml.org/documentation/getting-started-guide/translating-custom-posts/ 2. Now, you should be able to add the translation like other posts/pages on your site. 3. If the issue persists, please make sure to follow the below doc: https://wpml.org/documentation/getting-started-guide/string-translation/how-to-translate-theme-options/ 4. Please add the debug report in the Debug Information box. I have also enabled the debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/ Please let me know if this resolves your issue or if you need further assistance with this issue. Thank you
October 11, 2023 at 8:50 am #14556979
josephN-9	hi I am confused... I have translated Global footer from wpml > translation Then If I click on view from "Translation" page. it shows the text translated to arabic . But in frontend when I switch to arabic then it shows the english text not arabic ... Why it is ? see screenshot(50).. it is not tranlated in frontend. see screenshot(51).. it is tranlated to arabic when see from translation > view why it is not translated to frontend ???
October 11, 2023 at 10:37 am #14558395
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	To take a closer look at footer translation issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue. Your next answer will be private which means only you and I have access to it. === Please backup your database and website === ✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is really important. Thank you
October 12, 2023 at 6:23 am #14562719
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thanks for providing the login details. I’m working on the footer translation issue and will get back to you with an update soon. Thank you
October 12, 2023 at 9:09 am #14564101
josephN-9	Is it fixed? you didn't update me yet...
October 12, 2023 at 10:43 am #14565217
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	I was able to translate the Footer by following the below doc: https://wpml.org/documentation/getting-started-guide/string-translation/how-to-translate-theme-options/ But I have noticed that the custom Elementor heading element was not loading in WPML Translation Editor so I have added the below XML in WPML >> Settings > Custom XML Configuration section: <wpml-config> <elementor-widgets> <widget name="foxes-heading"> <fields> <field type="Heading" editor_type="LINE">title</field> </fields> </widget> </elementor-widgets> </wpml-config> And now it shows the correct translation, could you please check and confirm? Here is a doc for more details: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/ Please let me know if this resolves your issue or if you need further assistance with this issue. Thank you
October 12, 2023 at 3:54 pm #14567519
josephN-9	Hi there, Whats wrong with it.. Same issue with header.... I have header from ruby template and I have translated but it doen't work in frontend.. Even I tried tried to search with template ID from wpml> string translation. But I didn't find the ID belongs template. why ?
October 12, 2023 at 4:02 pm #14567525
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Can you please try to follow the below steps and see if this resolves your issue: 1. Go to WPML >> String Translation page and click on the Translate texts in admin screens » link at the bottom of the page. 2. Search for your default language header template ID in the search box and enable the translation. 3. Then go to WPML >> String Translation page and add the translate header template ID as translation. Here is a doc for more details: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings Thank you
October 13, 2023 at 5:36 am #14569737
josephN-9	Thank you it works now... Can you help me with that(see attachment). %s min read %s it pass a dynamic value, if I translate "%s min read" = "translated text" then it doesn't show the dynamic value of %s it shows only "translated text" How to show %s value ? New threads created by Noman and linked to this one are listed below: https://wpml.org/forums/topic/how-to-translate-strings-like-this-s-min-read/
October 13, 2023 at 6:42 am #14569935
josephN-9	Hi... Still I have issue with "Global footer".. Please navigate: Ruby template > Global footer I have duplicate the footer for ENGLISH and ARABIC. but when I switch to English it shows arabic text, why ? it should show arabic when I will switch to arabic and English for English. but it works properly when I view from Ruby Template page... Please help above message issue and current one... Thanks
October 15, 2023 at 8:40 am #14578805
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	1. Regarding the footer translation problem: - The ID for the English footer template is 2582, and for the Arabic footer, it's 3340. - I checked the WPML >> String Translation page and found that the Arabic Footer ID had English assigned to it, as shown in the attached screenshot. - This issue usually occurs when the Arabic footer shortcode is added from theme options, but the admin language switcher selects the English language, causing it to assign the English language to the Arabic footer shortcode. To prevent this in the future, please ensure that the admin language switcher has the English language selected and that the English language footer shortcode is added from theme options when you save the theme options, as shown in the attached screenshot. I have fixed it in a same way and it works correctly now. 2. Regarding the problems with translating dynamic values, it's a different issue and will be handled separately in accordance with our support policy. I've created a new ticket for this at: https://wpml.org/forums/topic/how-to-translate-strings-like-this-s-min-read/ and we will continue to work on the new ticket. Thank you for your understanding and patience.
October 15, 2023 at 5:02 pm #14580209
josephN-9	Thanks it works... I need to change mobile logo when it will be switch to ARabic... The "mobile header" is totally coming from theme option. as your doc: My default logo id= 3510 (English) Translated logo id = 2828 (ar) I have translated it from String translation but it not works yet... See attachment.. Can you check it out please ? New threads created by Noman and linked to this one are listed below: https://wpml.org/forums/topic/i-need-to-change-mobile-logo-when-it-will-be-switch-to-arabic/
October 16, 2023 at 6:33 am #14581469
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Glad to hear your header and footer template translation issues are solved. Regarding the problems with translating the mobile logo, it's a different issue and will be handled separately in accordance with our support policy. I've created a new ticket for this at: https://wpml.org/forums/topic/i-need-to-change-mobile-logo-when-it-will-be-switch-to-arabic/ and we will continue to work on the new ticket. Thank you