I can't finish my product translation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: ATE

This topic contains 1 reply, has 0 voices.

Last updated by josJ 3 days, 18 hours ago.

Author	Posts
December 30, 2024 at 6:06 pm #16554163
josJ	Background of the issue: I am trying to finish my product translation on my site hidden link using WPML. I previously mentioned my issue in ticket #16553251, but it was closed before the problem was resolved. I followed all the advice given in that ticket. Symptoms: I can't finish my product translation despite following the advice from ticket #16553251. Questions: How can I finish this translation, it is bloc red at 97% Why is in this product the footer included in the translation? It is not in other products
December 30, 2024 at 11:23 pm #16554706
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hi there, I am not able to locate your previous ticket, however, please try these steps and let us know your results. 1 - Edit the page/product in the default language and make a small change then update and try finishing the translation again. 2 - Are there any errors that are showcased in the translation when attempting to finish it and get it to 100%? Typically an HTML marker can cause this type of result, see more information here: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/#safe-html-editing 3 - If possible share with our team a screenshot of the translation editor where the issue is happening as well as the URL of the job. (you can simply right click and paste here the URL one the translation editor opens)
December 31, 2024 at 10:13 am #16555337
josJ	When I opened the product page to change a little like you advised, I saw the footer double on the pge. I removed it and opened the translator again. I needed to translate several parts again, but than it was completed