Some pages seem to have incomplete or missing translations. I don’t have any issues with the credi...

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported issues with incomplete or missing translations on their website using WPML.
Solution:
We recommended adding a custom XML configuration to ensure all elements are translatable. The client can access this setting by navigating to the WPML settings in their WordPress admin panel. After updating the XML configuration, the client should resave the primary language page to trigger the automatic translation process. For the footer translations, we enabled the translation option, and the client needs to complete the translation manually.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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Tagged: Custom Work

This topic contains 3 replies, has 1 voice.

Last updated by Kor 2 weeks, 2 days ago.

Assisted by: Kor.

Author	Posts
December 24, 2024 at 2:03 pm #16543930
canT-4	Background of the issue: I am trying to ensure that all pages on my site, hidden link, have complete translations using WPML. Symptoms: Some pages seem to have incomplete or missing translations. Questions: Could you please check the inconsistency in translations?
December 24, 2024 at 4:03 pm #16544242
canT-4	still problem continue
December 24, 2024 at 9:16 pm #16544587
canT-4	Dear Support : Some pages are partially translated, and you can find an example in the attachment. The same issue occurs on many of my pages. In the two images attached, I cannot see the untranslated text in the content search either. What is the underlying cause of this problem? you can see from thıs lınk hidden link hidden link
December 26, 2024 at 2:32 pm #16547091
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for contacting us. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
December 27, 2024 at 9:54 am #16548350
canT-4	Yes , shall we check this one now
December 27, 2024 at 10:01 am #16548353
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Working on this now. Hold on.
December 27, 2024 at 11:10 am #16548441
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've added some custom XML configuration here hidden link and translations seems to work fine now. Could you check? All you need to do would be to resave the primary language page to trigger the automatic translation as shown in this screen recording hidden link
December 27, 2024 at 11:37 am #16548477
canT-4	Yes thank you , but still blog contact or Hr page its not full translated . And footer how we can do
December 27, 2024 at 4:17 pm #16548920
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Have you tried resaving the primary language page? This is another screen recording hidden link As for the footer, I've enabled translation as shown in this screen recording. hidden link . Now you just need to complete the translation.
December 27, 2024 at 8:39 pm #16549304
canT-4	Thanks your reply . Yes, I watched the video you sent, understood it, and applied the solution. The issue is resolved, but I noticed two additional problems. I have prepared a new video to demonstrate these issues. hidden link New threads created by Kor and linked to this one are listed below: https://wpml.org/forums/topic/translated-pages-not-linking-to-the-correct-page/ https://wpml.org/forums/topic/editing-primary-language-page-showing-translation-in-progress/
December 30, 2024 at 6:04 am #16552197
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I'm glad that most of your issues are resolved. I'd like you to know that our support policy allows us to take care of only one issue per ticket. Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster. So, I've split the ticket here https://wpml.org/forums/topic/translated-pages-not-linking-to-the-correct-page/ so that we could focus on the link issues. As for "editing the primary page", showing "translation in progress", I've split the ticket here https://wpml.org/forums/topic/editing-primary-language-page-showing-translation-in-progress/ . You can mark this ticket as resolved.