Sync multilingual WooCommerce store with Square POS

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to sync your multilingual WooCommerce store with a Square POS system. Your web store is multilingual and functions correctly, but the Square POS system displays both English and French categories, despite the retail storefront being English only. The 'Sync to Square' option on French products is disabled, yet French categories and products are still being pushed to the Square POS.
Solution:
Currently, there is no direct support or compatibility between WPML and the Square POS system as it is not listed in our officially compatible plugins. We recommend contacting the plugin author to inquire if they have any specific configurations or solutions for this issue. Additionally, you can suggest that they join our GoGlobal compatibility program so we can collaborate on making the plugin compatible with WPML.

If this solution does not resolve your issue or seems outdated, please check our related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance.

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Tagged: Go Global Application

This topic contains 1 reply, has 0 voices.

Last updated by Dražen 2 weeks, 1 day ago.

Assisted by: Dražen.

Author	Posts
January 11, 2025 at 8:29 pm #16584712
stephenR-22	Background of the issue: I am trying to sync our multilingual WooCommerce store with a Square POS system. We have a multilingual web store that works as expected, but the Square POS system displays both English and French categories. The retail storefront is English only, so we only need English. The 'Sync to Square' option on the French products is disabled, and the sync between languages is handled by WPML. There doesn't seem to be a way to prevent the French categories and products from being pushed to the Square POS. Link to a page where the issue can be seen: hidden link Symptoms: The Square POS system shows both English and French categories, with duplicate products in each language. The 'Sync to Square' option on French products is disabled, but French categories and products are still being pushed to the Square POS. Questions: How can I prevent French categories and products from being pushed to the Square POS? Is there a way to configure WPML to sync only English products with Square POS?
January 13, 2025 at 9:47 am #16587338
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00)	Hello, thanks for contacting us. I am afraid I do not see any info about Square POS in our system nor is it in our officially compatible plugins list. The best I can advise is to contact the plugin author if they have any information that could be of help, or ask them to join our GoGlobal compatibility program so we can work together on making this plugin compatible, as I would expect such a system would need further complex compatibility work to make it work seemingly: - https://wpml.org/documentation/support/go-global-program/ Regards, Drazen