The message you mentioned shows that you do not use the recommended way for translation of products which is the Woocommerce > Woocommerce Multilingual & Multi0currency > Products (tab).
You should not go to the edit screen of a product in a second language.
Hello Christopher,
i have been using the Plugin almost for 3 years now. i know Exactly how to use it otherwise I will not be contacting you after three years from using the plugin.
The issue is when I am duplicating the product and then updating the translation it taking me automatically to the product in a second language.
And sometimes showing me that I should delete that translation of a second language the proudct.
before i was duplicating the product changing the details that i want, then I press the update translation button and then everything was working smoothly but since I have updated the plugin is giving me this problem and it's not all the time as default maybe it could be this problem I tried almost everything.
Thank you for getting back. From what I understand you use the Duplicate feature.
I am not sure how you were using it before but the Duplicate feature is for duplication and you should not change the second language after the duplication.
But you can always make the second language independent of the first language to do the changes in the product edit screen.
Please make sure that you turn off the translation editor for the products that you duplicate and want to change the content later in the second language as per the documentation above.
Thank you for your answer.
i am not talking about any Duplicate Features, i have E commerce websites I'm selling products which is translated for other languages. I have a lot of similar products so I am duplicating the product in the original language then I edit the duplicate product and after finishing editing the product and trying to translate it to the English language which is the second languag it is not working properly.
Is it so simple! Should I make you video and send it to you showing you how it's look?
btw The link that you sent me It has nothing to do my issue
I see, I think I understand now the duplication is done int he original language and is not the feature which WPML has.
WPML supports a few plugins for duplication, I suggest that you install the Yoast Duplicate plugin and test and see if you use that, do you see the same issue with translation on the duplicated product?
Here is the link to the plugins that WPML supports for duplication:
If the issue persists even with Yoast Duplicate plugin, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.
Make sure you set the next reply as private.
Please tell which product to duplicate and test to see the issue.
Hi there,
I don't understand you when you say this feature it's not in WPML And I have been using it the whole time before the update.
I am not duplicating page I am duplicating the product only.
Can you check this video hidden link please I record the issues. You can see the issue and after it if it doesn't Clarify everything then I will share with you thewordpress access. because my client don't like to share his wordpress admin all the time
Thank you for your help and for the video, but my cleint is frustrating , because it's not working like before. from the place showen in the image could the advanced support help us with this issue, because my cleint has not so much technical knowledge. and he wants like how it was before.
Sure thing, do we have permission to copy your website to our server?
That is the only way that I can report this to the second-tier support and then do the tests there including the plugin conflict test:
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except WPML and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
If yes, I will do the copying for you.
Thanks.
The topic ‘[Closed] The Pluign Genreating the Whole time some Failure’ is closed to new replies.