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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 4 replies, has 2 voices.

Last updated by Kor 1 year, 4 months ago.

Assisted by: Kor.

Author Posts
October 9, 2023 at 9:57 am #14538017

sas-all-inJ

Bonjour,

Je souhaite traduire ma page d'accueil, mais ça ne marche pas. Les flêches WPML tournent en boucle. J'ai essayé d'effacer le cache du site et du plugin. J'ai également suivi ce tuto : https://wpml.org/fr/forums/topic/traduction-tourne-en-boucle/ mais ça n'a pas marché. J'ai également tenté d'aller dans wpml > Traduction > renoncer traductions puis les refaire mais ça n'a pas réglé le problème.

Capture d'écran 2023-10-09 115631.png
October 10, 2023 at 6:31 am #14544753

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

October 11, 2023 at 7:45 am #14555993

sas-all-inJ

Hello, indeed I have a restricted access for wp-admin. Can you please provide me your ipv4 ? thanks

October 12, 2023 at 9:09 am #14564103

sas-all-inJ

Hello, for some reason the translations applied after some time. Here is what I did :
* WP SWEEP all
*Elementor clean cache

I'll try like that and tell you if it works as it did before

October 12, 2023 at 11:44 am #14565675

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Alright then, please let me know how it goes.

The topic ‘[Closed] Traduction qui ne s'applique pas (flèches tournent en boucle)’ is closed to new replies.