This thread is resolved. Here is a description of the problem and solution.
Problem: The client was unable to translate certain elements of a form created with the 'drag-and-drop-multiple-file-upload-contact-form-7' plugin, which seemed not to fully support multilingual functionality. Additionally, there was confusion about multiple form plugins being used simultaneously. Solution: We first clarified the usage of multiple form plugins and advised the client to check for another 'Contact Form' entry in the dropdown if both 'Contact Form 7' and 'WP Forms' were installed. For the translation issue, we identified that the problematic text was part of the included translation file of the plugin but lacked translation for the button. We suggested replacing the strings directly through the WPML String Translation interface, which could be accessed at WPML String Translation page. However, since the translation button itself was not adhering to i18n standards, we recommended contacting the plugin authors for a permanent fix.
If this solution does not resolve your issue, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
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Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Hi,
No, you can also install it afterwards. The fact that the forms have already been created doesn't pose a problem, and the code to connect the IDs can run without issues.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Hi,
the source code says "Contact Form 7", and the top bar of your screenshot is "WP Forms". Do you have 2 form plugins installed? Please check if you can find another "Contact Form" entry in the dropdown. If you have 2x plugins installed, you might not see the data from Contact Form 7.
no, actually I don't see any. But strangely, when opening contact froms, there is none there. I wonder if the installation of contact form multilingual after all screwed up the old forms?
the forms still work in the front end but in the backend, they are not visible anymore. That might be also the reason I don't see anything to translate?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Hi,
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.
You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Hi,
that content is handle via a plugin called "drag-and-drop-multiple-file-upload-contact-form-7, which seems to be not fully supporting multilingual use.
The text you mentioned is part of the included translation file of that plugin, but there is no translation for the button included.
I just tested and replacing the strings worked, it will output a "DE" before the string. You can change the string here: hidden link.
Other strings are coming from here: hidden link, you can also change them here.
But the Translation button itself seems to be not translatable right now. It needs to follow i18n developer standards to be translatable for a translation plugin. I recommend you contacting the authors about that.
Okay, thanks Marcel, I am going to contact the developers about the button.
But I struggle still with the contact form in Firefox. While I can upload files without a problem in the english original version of the page, I cannot do so in the german version.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Hi,
Yes, I checked the embedded form, and this shortcode was not included. I searched for "filetype" on the search box and finished the translation with 100%: hidden link.
It's now active on hidden link (see English as a reference here: hidden link.
Does it work for you? If not, you can also copy the same code to German to the form on the link above as a fast workaround.
