[Waiting for user feedback] WPForms notification is translated to Arabic, but customer gets English version

Hi,
Just to update you,
I deleted the notification message that the end user get and what ever I put in it it goes to end user, If I put Arabic it goes in Arabic for English or Arabic Version site and so on
Please help urgently
Site is live

Hi dear WPML Team,

I hope this message finds you well.

As mentioned in our previous conversation, I have created a staging site and made some modifications. During this process, some customers submitted new entries through WPForms on the live site, but these entries do not appear on the staging site. Unfortunately, WPForms does not provide an option to export entries from the live site and import them into the staging site, which complicates the synchronization process.

I reached out to Hostinger, and they suggested importing the WPForms tables from the live site database to the staging site. I have attached an image of the relevant tables for your reference. However, I suspect this may be contributing to the problem, as I deleted the notification message, saved, and recreated it, but the issue persists. Currently, when someone fills out any form, they receive an English notification email, regardless of the language version of the site they are using.

Additionally, prior to the staging setup, the default language was English, and the site appeared as follows:

-English: hidden link
-Arabic: hidden link

After changing the default language and publishing the site, the URLs changed to:

-Arabic: hidden link
- English: hidden link

PS. I changed deafault language after publishing the site.

I hope this information helps resolve the issues quickly, as the site is live and I am receiving complaints from customers.

Thank you for your attention to this matter.

Warm regards,

Hi,
Any update?
My method for importing entries is valid according to wpforms.
Here is their reply:

Hello Hasan,

Thank you for contacting us!

Currently, we do not have a feature to import entries to a form or site. I do agree it would be super helpful, though. I will add your feature request to our list of requests for that feature.

As a workaround, you can try importing the entries directly into the database. Before you attempt this, I would recommend creating a site backup just in case anything goes in the wrong direction.
​
​We have an article with details about our database structure here: hidden link.
​
Basically, we store all form data in two tables within the native WordPress database (shown in this screenshot: hidden link). The field values for entries are stored in the entries table and are encoded in a single JSON object for better storage.
​
If you open your wp_wpforms_entries table through phpMyAdmin, you’ll be able to see what I’m describing (here’s an example screenshot: hidden link). Through phpMyAdmin, you can also check out how other data is structured in our two tables.
​
One of the possible workarounds is that you can import entries using MySQL/phpMyAdmin. There are 3 entry database tables:

_wpforms_entries
_wpforms_entry_fields
_wpforms_entry_meta
​
The only issue is that the data that is contained inside has a lot of relationships based on the field and form IDs. When you import a form, the form ID is likely to change so it’s important to make sure that the form ID matches the ID from where it came. Similarly, the field IDs on the form will also need to match so that everything lines up correctly.
​
As long as the form IDs do match, it should be possible to import the tables into the database without any issues but I have not actually tested this and it is only an educated guess. Just remind to create a full backup of your site including the Database at first if you proceed with the workaround.
​
​Here is a short video recording as a demonstration on how to find these in your database: hidden link

I apologize that we can't provide what you're looking for right now, but I appreciate the suggestion and any other details you may be able to provide! It's always helpful to get insights from our users.

Could you please let me know if you have any other questions?

Thanks!

Any update?
Its been a week and I didn't hear from you!!!!!!!!!!!