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Supporter timezone: Europe/Zagreb (GMT+01:00)
Tagged: ATE
This topic contains 20 replies, has 2 voices.
Last updated by Dražen Duvnjak 1 week, 2 days ago.
Assisted by: Dražen Duvnjak.
Author | Posts |
---|---|
November 4, 2024 at 5:41 pm #16362777 | |
muhammed Muneer |
Background of the issue: Symptoms: Questions: |
November 5, 2024 at 5:39 am #16364034 | |
muhammed Muneer |
any update? |
November 6, 2024 at 8:11 am #16369984 | |
Dražen Duvnjak Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks for contacting us. Can you please share more info on how you are adding this text in the default language? To which widget are you adding it, and how are you adding space, tags etc? Regards, |
November 6, 2024 at 1:33 pm #16371979 | |
muhammed Muneer |
Its Elementor Text Editor |
November 6, 2024 at 1:37 pm #16372015 | |
muhammed Muneer |
heres the "code" |
November 6, 2024 at 1:44 pm #16372071 | |
Dražen Duvnjak Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks. Can you please make a small change to default language page and send it again for translation and see if that helps? I have done some changes on our side for your website. Let me know how it goes. Regards, |
November 6, 2024 at 2:40 pm #16372701 | |
muhammed Muneer |
hello! i made a small change to default language page and send to translation, the issue still seems to persist : hidden link |
November 6, 2024 at 2:46 pm #16372748 | |
Dražen Duvnjak Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks. Can you please try to reproduce same issue on next test site? I have tried with Elementor text block and similar text as you have, but seems to work fine. hidden link Regards, |
November 6, 2024 at 2:52 pm #16372761 | |
muhammed Muneer |
that link just keep loading. looks like issue with sandbox? |
November 6, 2024 at 3:00 pm #16372859 | |
muhammed Muneer |
ok it finally loaded but i cant make any edits, nothings showing up |
November 6, 2024 at 3:02 pm #16372906 | |
Dražen Duvnjak Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, it works just fine form my side I just checked, can you please try in private window or another device, maybe some addon or software is causing issues. Regards, |
November 6, 2024 at 3:23 pm #16373381 | |
muhammed Muneer |
hello! thank you for your patience. after a long loading time, i was able to add sample text from my site to the sandbox. however, i noticed that the translations aren’t displaying correctly - instead of translating, the text simply has an "es" prefix added to the english strings in spanish. as a result, i couldn’t replicate the original issue in the sandbox environment hidden link |
November 7, 2024 at 7:30 am #16375334 | |
Dražen Duvnjak Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks I have managed to reproduce it on the test site with a real translation engine and the issue happens. I have escalated to our 2nd tier for further check and advise. I will update you when I have some news. Regards, |
November 7, 2024 at 11:02 am #16376531 | |
muhammed Muneer |
thanks for the update dražen. |
November 7, 2024 at 11:25 am #16376688 | |
Dražen Duvnjak Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, I am afraid I can not share any timeline, it is not something we can guarantee. Regards, |