[Resolved] How to translate a shortcode inside of a shortcode (wpbakery block)?

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Could you please check if you can find the ID if you searched for it in the advanced translation editor? (https://wpml.org/faq/how-to-translate-urls-shortcodes-and-html-attributes-using-the-advanced-translation-editor/)

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me a lot of information about how your site is configured.

Best regards,
Osama

Hi,

1) In our forum, we try to keep one issue per ticket, so may I kindly ask you to open a new ticket for your additional issue?
Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster.

2) For the shortcode issue, could you please let me know which page contains this shortcode?

Also, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.

Your next answer will be private, which means only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

Hi,

Your shortcode should work, but I can't provide an XML for the shortcode without checking it. Also, it could be a compatibility issue, so please login to this sandbox site and upload the form plugin that creates this shortcode. (hidden link)

After that, please create a test page and translate it to replicate the issue. If the issue is replicable, please let me know to check it and consult our compatibility team if needed.

Thanks,
Osama

Hi,

Thanks for replicating the issue. I found a workaround to translate the numbers. Kindly check the following steps.

1- Add the following code to your functions.php

/**
 * Allow translating numbers
 */
function wpmlsupp_7499_allow_translating_numbers( $is_translatable, $job_translate ) {
    $data = $job_translate['field_data'];

	if ( 'base64' === $job_translate['field_format'] ) {
		$data = base64_decode( $data );
	}

    if ( is_numeric( $data ) ) {
    	return true;
    }

    return $is_translatable;
}
add_filter( 'wpml_tm_job_field_is_translatable', 'wpmlsupp_7499_allow_translating_numbers', 10, 2 );

2- Add the following XML to WPML-> Settings-> Custom XML tab

<wpml-config>
<shortcodes>
  <shortcode>
  <tag>ipt_fsqm_form</tag>
  <attributes>
    <attribute>id</attribute>
    </attributes>
  </shortcode>
  </shortcodes>
</wpml-config>

3- Update the page in the default language
4- Update the translation, use the search bar to search for the ID, and translate the ID

I've applied the above steps to the sandbox site. Would you please check it and let me know if it works correctly?

Best regards,
Osama

Hi,

1) This workaround is to translate the IDs that don't appear in ATE, and the code is needed for this function.

2) Some shortcodes work without this workaround, but it depends on how the shortcode is created and whether the other plugin is officially compatible with WPML or not.

Best regards,
Osama

Hi,

I search for the ID itself. For example, on the sandbox, I search for "5".

Please let me know if you find it correctly on your site.

Best regards,
Osama