Home›Support›English Support›[Resolved] WPML translate not working properly, its not translating the content, strings texts etc
[Resolved] WPML translate not working properly, its not translating the content, strings texts etc
This thread is resolved. Here is a description of the problem and solution.
Problem: The client was experiencing issues with WPML not translating content, strings, and texts properly.
Solution: We provided a workaround for the translation issue with the Visual Editor widget by suggesting the client add custom XML code to the WPML > Settings > Custom XML Configuration tab. The code is as follows:
Lastly, we suggested that the client report the issue to the "Black Studio TinyMCE Widget" plugin author and invite them to join our Go Global program for compatibility assistance: https://wpml.org/documentation/support/go-global-program/
If the solution provided here is not relevant to your case, either because it's outdated or not applicable, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket: https://wpml.org/forums/forum/english-support/
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
I got a workaround from our 2nd tier support. Please add the custom XML code below to WPML > Settings > Custom XML Configuration tab, to register the content in the Visual Editor widget for translation.
Hello you can check my website widget not translate this is big issue please check what happen i need urgent solutions please footer content not translate
I can see the translation content which is created with the widget Visual Editor displayed as well in the frontend on some pages, not only the homepage. The translation text widget in the footer is translated also.
Please check the attached screenshot.
We can handle one issue per ticket only so I will split your issue with the Cart page into a new ticket. If you see the main issue of this ticket with the SiteOrigin widget is resolved, please mark it as Resolved.
Also, please help us report the issue to the plugin "Black Studio TinyMCE Widget" author and ask them to join our Go Global program where our Compatibility developers will help them to make their product compatible with WPML. https://wpml.org/documentation/support/go-global-program/