500 internal server error

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our next available supporter will start replying to tickets in about 3.64 hours from now. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	-
-	19:00 – 22:00	19:00 – 22:00	19:00 – 22:00	19:00 – 22:00	19:00 – 22:00	-

Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 3 replies, has 2 voices.

Author	Posts
June 7, 2023 at 10:59 am
samuelK-24	500 internal server error
June 7, 2023 at 11:23 am
June 8, 2023 at 2:20 am #13789807
samuelK-24	Hi, I still saw error message on the live site lifecarediagnostic.com even when I already do save the permalinks again. it still showing the internal server error thank you
June 8, 2023 at 8:10 am #13790927
samuelK-24	Hi is there any update on this issue?
June 8, 2023 at 2:29 pm #13793803
Subash Chandra Poudel	Hi there, I was watching the staging site to see if the issue re-occurs there but looks like it is working fine. On your live site I see translated pages seems to load fine once but upon reloading the same page it gives 500 error. It is most probably caused due to server or caching setup. Can you please contact the hosting provider and see if they can provide more insight into the issue? if you need further help from our end after contact the hosting provider, I would need to take a closer look at your live site. So would you please mind sharing temporary access (WP-Admin and FTP) to your site? I have enabled a private reply for you to share the credentials securely, which means only you and I have access to it. IMPORTANT: Please take a complete backup of the site first to avoid data loss. ✙ I would additionally need your permission to make a copy of the site with plugins like Duplicator and deploy it in my local machine to test the issue further. Regards, Subash

The topic ‘[Closed] 500 internal server error’ is closed to new replies.