Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues with missing dropdown arrows in the second-level sub-menus on your Chinese mobile site, this might be due to incorrect menu settings.
Solution:
We recommend that you navigate to Appearance > Menu in your WordPress dashboard and carefully review your mobile menu settings for the Chinese version. Ensure that both menus and submenus are correctly set. For detailed guidance on setting up translated menus, please visit Translating Menus.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 0 voices.

Last updated by Dražen 1 week, 3 days ago.

Assisted by: Dražen.

Author Posts
February 7, 2025 at 12:27 am #16677599

vivianH

Background of the issue:
The two-level navigation menu on the Chinese mobile site (hidden link) doesn't show dropdown arrows.

Symptoms:
In the Chinese mobile site, there are no dropdown arrows for the second-level sub-menus.

Questions:

February 7, 2025 at 7:00 am #16677986

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

please go to Appearance> Menu and edit your mobile menu in Chinese. Make sure menus and submenus are set correctly.

- https://wpml.org/documentation/getting-started-guide/translating-menus/#:~:text=Fully%20Custom%20%E2%80%93%20Create%20the%20Menu%20Translations%20By%20Yourself

Regards,
Drazen

February 9, 2025 at 9:57 pm #16684713

vivianH

Hi Drazen,

I believe the menus and submenus are correctly set for both English and Chinese.

Thanks,

Screenshot 2025-02-09 at 13.53.22.png
February 10, 2025 at 7:52 am #16685257

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

I have checked, and your menu looks fine now, the image attached.

Regards,
Drazen

Slika zaslona 2025-02-10 u 08.51.53.png