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[Closed] Do not see all WPForms even tho have "WPForms Multilingual" plugin

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This topic contains 3 replies, has 3 voices.

Last updated by Osama Mersal 1 year, 1 month ago.

Assisted by: Osama Mersal.

Author Posts
March 9, 2023 at 9:44 pm #13211997

Egils Grikis

I am trying to:
Translate WPForms form

Link to a page where the issue can be seen:
It is administration page

I expected to see:
6 forms to translate

Instead, I got:
3 forms to translate, none of which are the forms that I have. Those are old forms that have been deleted.

Default language is English.
All forms have been translated previously, because they show up as translated on the front end - example - hidden link

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firefox_2c8FsGCXg4.png
March 10, 2023 at 9:42 am #13215371

Andrés
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello there,

Welcome to WPML support forum.

While one of my teammates takes care of your case I will provide you with the first debugging steps.

Please, go to your Dashboard > WPForms and add a small modification into your forms (a blank space). Do you see them now?

Otherwise, could you please try the following:
❌ Backup completely your site ❌
- Go to WPML > Support.
- Click on 'troubleshooting' link.
- Click on the 'Set language information' button.

Let us know if it helps.
Andrés
March 10, 2023 at 2:15 pm #13218261

Egils Grikis

I tried both solutions - it did not help, nothing changed
March 12, 2023 at 9:29 am #13225063

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I'm Osama from WPML forums support. I'll be glad to help you today.

First of all, sorry for the late reply due to a higher workload. Could you please check if the issue persists in a minimal environment by following these steps?

1- Deactivate all the plugins except WPML CMS, String Translation, WP Forms, and WP Forms Multilingual.
2- Switch to a WordPress default theme like Twenty Twenty-one.

If the issue is gone, activate them one by one to see which one is causing an interaction issue.

❌ Please backup your database before performing the above test ❌

Best regards,
Osama

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