flags size problem

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This topic contains 2 replies, has 2 voices.

Last updated by yiannisI-3 1 year, 11 months ago.

Assisted by: Kor.

Author	Posts
May 15, 2022 at 10:03 pm #11224973
yiannisI-3	I use the Widget language switcher. When I am logged in and see the home page the flags appear at the correct size. When I am logged out ..as anyone would see my site the flags have an other size.
May 16, 2022 at 5:28 am #11226079
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for contacting WPML support. Could you please share temporary access (WP-Admin and FTP) to your Website? Since I can't log in to compare the difference, I won't be able to help much here. IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/ plugin for these backup needs. Your following answer will be private, which means only you and I have access to it. ✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical. Furthermore, I’ve checked your debug information and I noticed that your “WP Memory Limit” PHP limit is below the required 128MB or recommended 256MB as described at: https://wpml.org/home/minimum-requirements/ . Could you please contact your hosting provider and ask them to increase this PHP value for you and also, ask them to update the MySQL version to 5.6+? Thanks! Kor
May 16, 2022 at 11:00 am #11228683
yiannisI-3	My issue is resolved now. It was my caching pluggin. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.