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This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 7 months, 3 weeks ago.

Assisted by: Long Nguyen.

Author Posts
September 6, 2023 at 4:49 am #14348323

superbeeg

Tell us what you are trying to do?
: I changed the domain, wpml doesn't work.
and They say they can't find a translation engine,
It says internal Server Error so the English homepage does not open.

I tried to remove the site key from someone else's support forum
and issue the site key to the new domain to register, but this also didn't work

What is the link to your site?
hidden link

September 7, 2023 at 4:28 am #14355637

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi there,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

Now I see the homepage in the English language displayed properly, please check this screenshot hidden link

Is the issue resolved or am I missing something? If it occurs on your side, please enable WP debug log, visit the homepage in English again, see if there is any error in the log and share it with me. If you don't know how to enable WP debug log, please follow the documentation https://wordpress.org/documentation/article/debugging-in-wordpress/

Look forward to your reply.
Thanks

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.