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This topic contains 3 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 3 months ago.

Assisted by: Prosenjit Barman.

Author Posts
August 21, 2023 at 2:57 am #14259523

euliceC

Tell us what you are trying to do?
I try translate the chinese value to english value, I have check on string translate module, but the word not there, what should I do?

Is there any documentation that you are following?
No

Is there a similar example that we can see?

What is the link to your site?
hidden link

Not able to translate.png
August 21, 2023 at 9:13 am #14261559

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support. I will try my best to assist you in this matter.

I have checked the Newsletter form and found that it is added using the "MailChimp for WordPress" plugin. In order to translate the forms created using MC4WP, you need to install and activate the "MailChimp Multilingual" plugin, as mentioned here: https://wpml.org/documentation/related-projects/mailchimp-for-wordpress-multilingual/

Please install the plugin and then try to translate the form by following the documentation I shared above. I hope it will help.

But, if you still need further assistance in this matter, feel free to let me know. I will be happy to help you.

Best Regards,
Prosenjit

August 27, 2023 at 10:32 am #14296105

euliceC

Hi, I have added the plugin but still is not able to translate.

August 28, 2023 at 4:31 am #14297109

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,

As the Mailchimp Multilingual plugin was installed after creating the signup form, you need to update the form again so that the form appears for Translation in the "WPML > Translation Management" section. Please follow the steps mentioned below.

- Go to "MC4WP > Form"
- Open the signup form in the editor and make any changes to the form. Save the changes.
- Check the page where you've integrated the form and make sure that the changes are showing properly.
- Now, please follow the instructions mentioned here[ https://wpml.org/documentation/related-projects/mailchimp-for-wordpress-multilingual/#translating-your-forms ] and complete the translation of the form.

I hope it will help. But, if you still need further assistance, feel free to let me know. I will be happy to help.

Best Regards,
Prosenjit