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This topic contains 7 replies, has 2 voices.

Last updated by Dražen 1 year, 6 months ago.

Assisted by: Dražen.

Author Posts
August 25, 2023 at 12:38 pm

leonidasI

In the product admin section I have encountered a critical issue that when I had changed the language into Greek as primary through WPML(before primary language English), now in every product edit page it has locked all the field to update it. Now even It has blocked modification for both the languages. so I need to contact with WPML support to fix it.
screenshot 1 & 2 English language and 3 & 4 Greek language

August 25, 2023 at 2:10 pm
August 28, 2023 at 8:03 am #14297983

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

thanks for the patience.

As I see from the chat my colleague already explained a viable solution for your issue and your last reply states:

please find the solution all product primary language in Greek

I am afraid the best we do is as we already explained:

1) Change the default language of the product manually:

- https://wpml.org/forums/topic/changing-the-default-language-of-a-page/
- https://wpml.org/faq/how-to-link-already-translated-pages/

2) Hire a developer to create a custom solution for you.

- https://wpml.org/contractors/

Also since we limit 1 issue per 1 ticket, to keep things clear and easy to follow. If you have any other issue please open a new ticket or let me know and I can do it for you.

Regards,
Drazen

August 28, 2023 at 10:41 am #14299647

leonidasI

Hello Drazen

You and your colleague explained a viable solution for my issue but i don't see language bar select option any other language options. check screenshot 8
You show me on any 1 product, I will do the rest myself

screenshot8.jpg
August 28, 2023 at 11:12 am #14300055

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

you first need to disconnect the Greek product, then connect it to the English one and choose Greek as be default.

So steps would be:

1) Open and edit your product in 2nd language (Greek)
2) Choose *none* for *This is the translation of* field of *Language* widget(on the right side of the screen). Image attached.
3) Save/update the post
4) Then choose to connect with the translation option
6) Choose and connect it to the English post
7) Choose Greek as the original (default) language

Let me know how it goes and if any other questions.

Regards,
Drazen

Screenshot_1.jpg
August 28, 2023 at 12:10 pm #14300587

leonidasI

I have completed first 3 steps as per our suggestion but not find 4
and after updateion my product size not visible all variable not showing

screenshot10.jpg
screenshot9.jpg
August 28, 2023 at 12:42 pm #14300927

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

thanks for getting back.

You have set to use WordPress editor for these products, but have enabled WPML Translate everything mode, so each time you disconnect it will auto-translate. I have disabled it for now and set it to Translate what you choose from WPML > Settings.

Yes, such an issue with variation can happen as you had products in the different default languages, and now they are disconnected. You might need to re-add variation in the new default language and save once you connect products.

Maybe a simpler way would be to continue and leave this, as I see you have 100+ products, or delete all regular default EN products, check, and make sure Greek products work fine. Use automatic translation and translate them to English, I think it would be faster.

Let us know how it goes.

Regards,
Drazen

August 28, 2023 at 2:47 pm #14301659

leonidasI

Please suggest me if will create new product will it be in "greek" or "english" ?

August 29, 2023 at 6:15 am #14303983

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

it should be Greek, but if you are creating it in English language then you can also create it default in English.

You can always check what the sidebar says, what is language of product when creating it, image attached.

Regards,
Drazen

Screenshot_2.jpg